Needs some upgrades to decor. Looking old and tired
Philip
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Trish
2024年9月22日
Trish
於 2024 年 8 月住了 1 晚
6/10 一般般
Diana
團體旅遊
2024年9月22日
The toilets were very low and the wifi was very patchy.
Diana
於 2024 年 9 月住了 3 晚
10/10 有夠讚
lorey
2024年9月20日
喜歡:整潔度、員工素質和住宿環境和硬體
No taxi service
lorey
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Analin
2024年9月20日
喜歡:整潔度、員工素質和住宿環境和硬體
The property is close to some of the tourist attractions around Drumheller
Analin
於 2024 年 9 月住了 3 晚
10/10 有夠讚
Ethan
家庭旅遊, 親子旅遊
2024年9月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a great stay here the room was great the pool and water slide was a hit for children! Would stay again
Ethan
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Yannick
2024年9月19日
Yannick
於 2024 年 8 月住了 3 晚
10/10 有夠讚
Sheila
2024年9月15日
Sheila
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Peyton
家庭旅遊
2024年9月14日
喜歡:設施服務
Nice place
Peyton
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Jeannette
2024年9月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Jeannette
於 2024 年 9 月住了 2 晚
6/10 一般般
Adam
團體旅遊
2024年9月12日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
I have worked in the hospitality industry when I was younger at a higher end, CP hotel when they existed. I was taught how to treat guests properly thus I apply those same expectations to staff I meet today. This is a nice clean property well maintained in a very convenient location with plenty of restaurants, nearby and easy access to main roads to get to where you need. That said the staff need some work.
After I had checked in, I decided to have a look around the property and wandered into the pool area. I had stopped just inside the door and was looking about assessing the pool, hot tub, and so forth when a staff member who was on the other side of the room 15 metres away yelled at me “we don’t allow shoes in here take them off please!” I will be clear. I was not wandering around the pool area. I was standing just inside the door looking around and had been doing so for several seconds I had not seen the “no shoes” part of the sign on the door as it was buried in with many other “do nots” on the sign. I was not impressed at being yelled at by a staffer. What should’ve happened is the staffer should’ve walked over to me said “I’m sorry, sir but we prefer you not to wear shoes in the pool area. Thank you.” Yelling at guests is not acceptable! What was worse was the clerk at the front desk when I brought it up sided with the staffer because there had been a sign on the door and they didn’t care that I had been screamed at from across a large room. Try another hotel folks
Adam
於 2024 年 9 月住了 2 晚
8/10 不錯哦
Karen
2024年9月10日
Karen
於 2024 年 8 月住了 2 晚
8/10 不錯哦
Kevin
情侶出遊
2024年9月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was a good stay
Kevin
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Kimberly
家庭旅遊
2024年9月10日
喜歡:整潔度、員工素質和住宿環境和硬體
Breakfast was very good.
Kimberly
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Nicole
家庭旅遊
2024年9月9日
Pool was great and rooms were very comfortable.
Nicole
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Darren
2024年9月9日
Darren
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Shalynn
2024年9月9日
Shalynn
於 2024 年 8 月住了 3 晚
8/10 不錯哦
Aleah
情侶出遊
2024年9月8日
喜歡:整潔度、員工素質和設施服務
The bathroom lighting was very dim and the fan was super noisy. The air conditioner didn't seem to work great. But we loved the size of the room, the comfy bed, the breakfast. The location was great with lots around.
Aleah
於 2024 年 9 月住了 2 晚
6/10 一般般
Katie
2024年9月8日
喜歡:住宿環境和硬體
Katie
於 2024 年 9 月住了 1 晚
4/10 不太好
Keith
團體旅遊
2024年9月8日
不喜歡:員工素質和設施服務
The other guests were slamming doors all day/late evening running thru halls, our walls were shaking and nobody around to complain to. Guess we’re drinking in the hallway outside our room and drinking sitting in fold up chairs.
One of the reservationists what’s impatient, unhelpful, boarder line rude, and he didn’t seem to know what his role of customer service is.