Terrible customer service from this hotel, still awaiting a reply from the manager after 1 week of leaving this hotel, expected better from them after they closed the pool for a week from 19-26 may which is more than a few days in their words. They ruined our holiday the kids were upset and fed up and just wanted to go home, we paid for a hotel with swimming pool but didn't get what we paid for, and I have had no response from the hotel directly in form of compensation for the distress caused.