My girlfriend and I booked a room for the night and was not aware of a check in window, 3-10pm. We arrived 10 minutes past that check in window and the front desk door was locked. We called a number and finally got in touch with someone who worked there. When we finally received assistance the lady working the front desk stated she called me to ask what time we would arrive but did not leave a message so I was not aware. When we finally got all checked in we headed to our room, when we got in we noticed that the room was not cleaned, towels on the floor, bed not made, as if someone just checked out of that room.
Travan
於 2024 年 9 月住了 1 晚
6/10 一般般
Sally
家庭旅遊
2024年9月22日
喜歡:整潔度和員工素質
We were on the first floor and very close to the entrance, unfortunately the air conditioner blew the smoke in the room from what the people outside were smoking (cigarette/marijuana). It was not a pleasant smell! This was a constant smell, so the room smelt awful! My advice is to move were people can smoke away from the entrance and/or away from the air conditioner units that way it will not pull that smell inside your rooms.
On a good note the beds are very comfortable and your staff is super nice!
Sally
於 2024 年 9 月住了 3 晚
10/10 有夠讚
Christopher
2024年9月17日
Christopher
於 2024 年 8 月住了 3 晚
10/10 有夠讚
Bemdoo
2024年9月8日
Bemdoo
於 2024 年 8 月住了 2 晚
2/10 很糟糕
Andrei
家庭旅遊
2024年9月8日
不喜歡:員工素質
The room stinks with some strange and very strong smell. Staff is not helpful at all. It’s a newer facility. If you hoping to use kitchen there are hardly any plates or cookware.
Andrei
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Arshad
2024年9月3日
Arshad
於 2024 年 8 月住了 8 晚
6/10 一般般
Phung
情侶出遊, 家庭旅遊
2024年8月31日
不喜歡:整潔度
Limited everything
Phung
於 2024 年 8 月住了 2 晚
4/10 不太好
Ahmed
商務旅客
2024年8月30日
喜歡:住宿環境和硬體
不喜歡:整潔度和員工素質
Too loud. Highway noise, dogs barking, baby crying/shouting. No iron or ironing board.
Ahmed
於 2024 年 8 月住了 5 晚
4/10 不太好
Christopher
2024年8月20日
喜歡:住宿環境和硬體
不喜歡:員工素質
Christopher
於 2024 年 8 月住了 1 晚
4/10 不太好
Bonnie
情侶出遊
2024年8月11日
不喜歡:設施服務和住宿環境和硬體
Noisy, dogs barking, neighbor pounding on floor or wall all night, elevators wreaked of pot, family with 2 kids sleeping in parking lot both nights we were there. We felt very uncomfortable coming in at night.
Bonnie
於 2024 年 8 月住了 2 晚
10/10 有夠讚
Patricia
2024年8月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very comfortable
Patricia
於 2024 年 8 月住了 5 晚
6/10 一般般
Esther
情侶出遊
2024年8月9日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Our flight was delay so we have to do after hours check in. The person in charged at the front desk didn’t even greet us even though my husband and I apologized for the lateness. She didn’t even open the window completely to look at our faces. We even know her name or look at her face. She didn’t say a word. When she gave me the keys for the room, she didn’t give us directions on how to get to the room or any information about the facilities of the hotel. Not welcoming at all.
Also the person in the front desk at check out not welcoming at all. I think some improvement on that area would be beneficial for the hotel.
Esther
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Tiffany
2024年8月9日
喜歡:員工素質和住宿環境和硬體
Tiffany
於 2024 年 8 月住了 7 晚
10/10 有夠讚
Robert
2024年8月2日
Robert
於 2024 年 7 月住了 7 晚
2/10 很糟糕
John
2024年7月29日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Rude staff. Extremely poor customer service when checking in. This hotel has a very unclear (not stated) policy for their definition of an 'adult' (which apparently is 21 but not found documented anywhere in the reservation process). We made a reservation and paid in full for 4 nights for my 19-year-old adult daughter. When checking in she was denied check in with very rude front desk staff. The hotel also refused to give us a refund for the stay that we were unable to use. This is extremely poor customer service. I am extremely disappointed and will never stay at this or any other 'choice hotels' property in the future. Shame on you for not taking care of your customers! I will be sharing this story with everyone I know.
John
於 2024 年 7 月住了 4 晚
2/10 很糟糕
Yolanda E,Detroit
2024年7月22日
Yolanda E
於 2024 年 7 月住了 9 晚
6/10 一般般
lorie
商務旅客
2024年7月21日
Very tall weeds were all around the building and blocking the sidewalks made the outside appearance very unappealing!
lorie
於 2024 年 7 月住了 2 晚
6/10 一般般
Lawrence
家庭旅遊
2024年7月15日
Ok
Lawrence
於 2024 年 7 月住了 2 晚
6/10 一般般
Jacqueline
2024年7月13日
喜歡:員工素質和住宿環境和硬體
不喜歡:設施服務
I love the room layout, the
Jacqueline
於 2024 年 7 月住了 7 晚
4/10 不太好
Codey
情侶出遊, 商務旅客
2024年7月8日
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
No breakfast. No coffee pot in the room. They make you buy the coffee pot. Easy location for accessibility. Clean room.
Codey
於 2024 年 7 月住了 1 晚
2/10 很糟糕
Kalie
商務旅客
2024年7月4日
不喜歡:員工素質、設施服務和住宿環境和硬體
I did not stay at this property and was refused a refund.
Kalie
於 2024 年 6 月住了 8 晚
10/10 有夠讚
Tania
2024年6月30日
喜歡:整潔度、員工素質和住宿環境和硬體
Rooms are very nice. Terrific for the price.
Tania
於 2024 年 6 月住了 7 晚
10/10 有夠讚
Ashle
親子旅遊
2024年6月28日
喜歡:員工素質、設施服務和住宿環境和硬體
I will be a returning customer. I fell on hard times and was looking for a job online.Then by the grace of god, hampton inn posted a job on indeed and not even three seconds later, i applied and next day maybe two, they called me in for a interview. Now im hired in so thank you for the awesome services that has been provided, my stay with my children was amazing and I definitely felt safe inside and outside the property