I checked in at 7:15pm, the first room I was given the heater was not working, I was assigned a second room where the sigarette smell was unbearable . Finally I was assigned a third room. Worse of anything, I was traveling with two service dogs that I mentioned during the reservation. Once there, the front desk person told me she needed to ask the manager about. Few hours later she called me down that the manager wanted me to be charged me $45 for the service dogs. Hotels cannot charge extra fees for service animals, including service dogs, under the Americans with Disabilities Act (ADA). Service animals are considered essential companions for people with disabilities, not pets. I paid the fee and told I will report the manager directly with the right departments. Hours later they called me back telling me that they were refunding the fee. The lady at front desk was nice and apologetic. The fact that a manager run a business like this is unacceptable.