海南提供免費無線上網的飯店訂房

「Full disclosure: I am a non-Asian American traveling alone in China with limited Chinese skills. When faced with 'issues', I rate the hotel staff by how much they work with me to resolve the problem. Forgetting the taxi ride from hell from the airport, the hotel 'lost' my reservation. The front desk staff's English skills were almost as bad as my Chinese, however, they made every effort, including a couple phone calls to off-duty managers, to find me a room. Setting the room price was the next...

「酒店的前台服务水平很低，Check-in时间太长了，等了50分钟后有让再等40分钟，投诉了才终于在下午3：30以后进来房间。Check-Out明明有一键退房的安排，但前台服务员还让排队与Check-in的一起排队等。餐厅服务员问她拿餐巾，要了两遍，她居然就忘了，明明有Free早餐的，到了餐厅还要核实，而且第二天居然有核实。就算设施老旧点都好，但服务水平实在不达五星级的标准。」