Worst experience in the hotel “The Park, New Delhi”, Check-in took one hr. Front desk staff was too lazy. Toilet was broken. they provide iron board having mold on the top., iron didn’t warmed even after 15 minute plugged-in, I called manager and he didn’t came, may be don’t want to face the customer, another guest at front desk was also asking for the manager, they have water leak in their room. I wish I could post the pictures of broken toilet and iron board but the policy of hotel.com is not allowing me to do so. Towels were too old, I never saw such bad quality of the towel in any hotel. The furniture quality was very poor. I don’t know how they got 5-star rating. We are so disappointed, and got worst experience of our trip. Not recommend for family. If you want to spoil your vacation take this hotel.