In August 2024, we booked several rooms, both being the room with a sofabed and queen bed. Upon arrival, we discovered that one of the rooms was missing the sofabed. We noticed a sofabed obstructing the hallway but were unaware it was the one intended for our room. When we reported the issue to the staff, they informed us that their best solution was to send one person to assist (meaning we would have to be movers ourselves), or we would need to use an air mattress for the night. Ultimately, we had to move the sofabed back into our room ourselves. Unfortunately, the mattress that was brought in was stained with multiple blood marks, extremely thin, and uncomfortable, as we could feel the springs throughout the night. The pillows in the room were stained and filthy. The overall condition of the room was very poor, and the area felt unsafe, with the surrounding buildings appearing abandoned and overgrown with weeds. We contacted management afterward, only to be completely ignored. Avoid this place at all costs!