4/10 不太好
Karina
情侶出遊
2025年3月23日
不喜歡：員工素質和住宿環境和硬體
Horrible check in experience. I made a reservation 3/21 at 8 pm. I was coming from an over 8 hour drive. I arrived at the property past 4 am which I understand is a late check in but being that I paid for the entire night, I thought I would be able to get my room. The “gentleman” at the front very rudely laughed at me when told I wanted to check in and very rudely told me I couldn’t check in and I could check in at 3:50 max. I’m not sure if this is a company policy, hotel policy, or his own policy that he made up. Hotels are meant for travelers and people travel at all hours. After traveling for over 8 hours, the last thing I wanted to do was to be rejected and in a rude manner. There’s ways of properly saying things. To top it off, there was maintenance in my room so I was unable to rest prior to my event that brought me to Arlington. I come to the area often and rest assured this will be the last time I stay here. Avoid such an ugly experience and DO NOT stay here.
Karina
於 2025 年 3 月住了 2 晚