This was our 4th stay at Hyatt House Cupertino, and we’ve had wonderful experiences every time. The staff here is incredibly friendly and attentive, always quick to communicate and help with any needs. We stayed with our family, including young children, and one of the highlights for us is the pool—it’s warm, clean, and perfect for swimming, even in late December! Thank you to the Hyatt House team for maintaining the facility so well and paying close attention to details.
One area that could use improvement is the breakfast. It would be great to see more child-friendly options, like yogurt and whole milk. Additionally, we noticed that the breakfast plates sometimes had stains, which made us a bit concerned. We made sure to wipe them down before serving food to our little one.
On a positive note, we loved the thoughtful touch of having children’s books and board games in the front desk area—it kept our kids entertained and happy. Overall, we truly enjoyed our stay and are grateful to the amazing staff who made it so pleasant. Thank you!