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Hotel El Castillo

2.0 star property
Hotel in Cuernavaca with a 24-hour front desk and an indoor pool

Choose dates to view prices

Photo gallery for Hotel El Castillo

Luxury Room, Balcony, Courtyard View | Courtyard view
Superior Suite, City View | Terrace/patio
Deluxe Room, Multiple Beds, Smoking, Garden View | Down comforters, free WiFi
Deluxe Room, Multiple Beds, Smoking, Garden View | Courtyard view
Arcade

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi
The current price is NT$1,021
NT$1,223 total
includes taxes & fees
Apr 15 - Apr 16

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Romantic Room, Courtyard View

Romantic Room, Courtyard View | Down comforters, free WiFi

Romantic Room, Courtyard View

Highlights

Private indoor hot tub
Flat-screen TV
Down duvet
Portable fan
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, City View

Superior Suite, City View | Down comforters, free WiFi

Superior Suite, City View

Highlights

Separate dining area
Separate sitting area
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Down duvet
Portable fan
  • City view
  • Sleeps 7
  • 1 King Bed and 2 King Sofa Beds

View all photos for Luxury Room, Balcony, Courtyard View

Luxury Room, Balcony, Courtyard View | Down comforters, free WiFi

Luxury Room, Balcony, Courtyard View

Highlights

Balcony
Flat-screen TV
Down duvet
Portable fan
Rainfall showerhead
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Down comforters, free WiFi

Standard Room, 1 Queen Bed

Highlights

Flat-screen TV
Separate bedroom
Down duvet
Portable fan
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room

Family Double Room | Down comforters, free WiFi

Family Double Room

Highlights

Flat-screen TV
Down duvet
Portable fan
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, Smoking, Garden View

Deluxe Room, Multiple Beds, Smoking, Garden View | Down comforters, free WiFi

Deluxe Room, Multiple Beds, Smoking, Garden View

Highlights

Flat-screen TV
Down duvet
Portable fan
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Laptop workspace
  • 12 Ping (40 square meters)
  • Sleeps 7
  • 1 King Bed, 1 King Sofa Bed and 1 Queen Bed

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Frequently asked questions

Does Hotel El Castillo have a pool?

Yes, this property has an indoor pool. Pool access is from 9:30 AM–9:00 PM.

How much does it cost to stay at Hotel El Castillo?

As of 2025/4/1, prices found for a 1-night stay for 2 adults at Hotel El Castillo on 2025/4/15 start from NT$1,021, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel El Castillo pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel El Castillo?

Self parking is free at this property.

What time is check-in at Hotel El Castillo?

Check-in start time: 2:30 PM; Check-in end time: anytime.

What time is check-out at Hotel El Castillo?

Check-out is at 1:00 PM.

Where is Hotel El Castillo located?

Situated in Cuernavaca, this hotel is 0.7 mi (1.1 km) from El Tepozteco National Park and within 6 mi (10 km) of University of the State of Morelos and La Paloma de la Paz. Gallaecia Jardin y Salón de Eventos and Galerias Cuernavaca Mall are also within 6 mi (10 km).

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Hotel El Castillo Reviews

Reviews

6.0
Rating 10 - Excellent. 9 out of 33 reviews
Rating 8 - Good. 4 out of 33 reviews
Rating 6 - Okay. 6 out of 33 reviews
Rating 4 - Poor. 4 out of 33 reviews
Rating 2 - Terrible. 10 out of 33 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Fernando

Liked: Amenities
El servicio de telefono no hay, y en la primer gabitacion q me dieron no funcionaba la television y no habia toalla adicional y en la segunda havia hormiguitas en la habitacion
Stayed 1 night in Feb 2025

2/10 Terrible

miguel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Rudyard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Ana

Stayed 2 nights in Dec 2024

4/10 Poor

Nabora

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Las fotos estaban muy bonitas y el resultado fue otro totalmente diferente. Nada que ver con lo que venden, nada recomendable
Stayed 1 night in Dec 2024

6/10 Okay

Daniela

Stayed 2 nights in Dec 2024

2/10 Terrible

Montserrat

No respetaron mi reservación, simplemente dijeron que no les habían pasado el “papelito” en donde las ponían y que yo no estaba registrada
Stayed 1 night in Nov 2024

2/10 Terrible

Penny

Disliked: Cleanliness, amenities, property conditions & facilities
No me gustó para nada que pongan que es un hotel, y lo pinten bonito, cuando no es así Al llegar vimos que era un motel y de muy mala calidad
Stayed 1 night in Oct 2024

10/10 Excellent

Ricardo

Buen lugar y tranquilo
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Es limpio y agradable Siempre que vengo encuentro cucarachas pero al menos están muertas, se ve que fumigan bien De ahí en fuera un excelente lugar
Stayed 1 night in Oct 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal
Stayed 1 night in Oct 2024

8/10 Good

Isis Mireya

En lo general todo estuvo bien lo único malo es que no había agua caliente en la regadera ya que solo tienen un calentador solar pequeño y creo que es importante ponerlo en la descripción del hotel ya que si , está nublado pues no va a aber agua caliente también les falta poner más atención en la limpieza de las habitaciones..
Stayed 1 night in Sep 2024

10/10 Excellent

Israel

Solo las almohadas un poco sucias pero no las cambiaron
Stayed 2 nights in Sep 2024

6/10 Okay

Allan Gilberto

Aceptable a secas
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Excelente servicio del personal y el hotel es muy bonito Las habitaciones son muy amplias
Stayed 1 night in Aug 2024

10/10 Excellent

SANDRA GABRIELA

Muy buen lugar
Stayed 2 nights in Aug 2024

10/10 Excellent

Ricardo

Bonita habitación
Stayed 1 night in Aug 2024

2/10 Terrible

JOSE JESUS BRAY

Disliked: Staff & service
Para empezar no tenían agendada mi reservación que el costo es de 481 , lle y esa mala noticia y me combraron750.00 porque dijo la encargada que si no se lo cobraban a ella y no me dieron factura ni agua había para tomar en el cuarto no hay aire acondicionado ni abanicomuy terrible
Stayed 1 night in Aug 2024

8/10 Good

Nico

El lugar es muy tranquilo los alrededores son bonitos pero tuve resulta que me ofrecieron algo diferente a lo que me dieron y tuve que pagar Mas para que que me dieran un cuarto más y aun asiA1ljcll así uno así un granded grande{
Stayed 2 nights in Aug 2024

10/10 Excellent

Yesenia

El lugar es bonito
Stayed 1 night in Jul 2024

2/10 Terrible

Rosalba

Disliked: Cleanliness, staff & service, property conditions & facilities
Parecía que estaba hospedado en la cárcel, se escuchó parejas teniendo sexo pareciera que la estaban matando fue una noche horrible
Stayed 1 night in Jul 2024

4/10 Poor

Hipolito

Stayed 1 night in Jul 2024

6/10 Okay

angel rodrigo

Es un lugar tranquilo pero si lo tienen descuidado por ejemplo la fuente principal, el área de la alberca parece literal bodega, no hay ni agua, jabón ni papel higiénico en el baño. No hay agua caliente en la regadera en la mañana, no cuentan con botes de basura en la habitación. Permiten huéspedes ruidosos y con música fuerte toda la noche.
Stayed 1 night in Jul 2024

8/10 Good

Yessenia Jazmin

Muy bien solo que les hace falta aire acondicionado
Stayed 1 night in Jul 2024