6/10 一般般
Pik ying
團體旅遊
2024年9月26日
不喜歡:員工素質和設施服務
we've booked two same suite but at the end the hotel gave us one ensuite and one smaller room
the charge of the room are the same which we are very disappointed with this but they hotel said they don't have other room for us.
the kitchen supplies was not enough, there is no spoon / folks / knife in one of our room and I requested for it but never deliver to us.
the so call "room cleaning" service is not daily. they will not clean the bathroom bin / take your rubbish everyday.
For a budget travel in Copenhagen with a big group, you can consider to book it.
I felt the hotel is dishonest to charge me the same price for two room but gave me one of the room smaller.
VERY IMPORTANT: THERE IS NO WIFI PROVIDED IN THIS HOTEL!!!
Pik ying
於 2024 年 9 月住了 8 晚