I booked a three-night business stay at the Wasserturm Hotel Cologne, Curio Collection by Hilton, through Expedia and paid in full. I was drawn to the hotel's unique design but unfortunately checked out early on the second day. Here are the pros and cons of my experience:
Pros:
- Very Impressive design of the building
- Friendly staff at breakfast
- Beautiful Nice open-air garden area
Cons:
1. Upon arrival at 10:00 pm after a long day, the receptionist checked us in hastily without providing information about amenities like the free mini-bar or open-air garden.
2. The room lacked business amenities such as shoe polish, toothpaste, and shaving cream.
3. The bed mattresses were worn out and should be replaced, although the pillows were comfortable.
4. The air conditioning did not work effectively.
5. Lack of ventilation in the room led to a musty smell.
6. The bed sheets were soiled and stained.
7- lights in the room are very dim particularly at night.
In conclusion, as a business traveler, I do not recommend this hotel. Despite the positive aspects, the overall experience was disappointing, and I chose to leave prematurely. Unfortunately, I was charged for the full three-night stay as I had already paid upfront.