They took my deposit and claimed I smoked because I had tobacco wrapper in the garbage!
Jarod
於 2025 年 1 月住了 2 晚
2/10 很糟糕
MATTHEW
2024年11月5日
不喜歡:整潔度和住宿環境和硬體
MATTHEW
於 2024 年 11 月住了 1 晚
2/10 很糟糕
Stephanie
團體旅遊
2024年11月4日
不喜歡:整潔度、設施服務和客房舒適度
Thought we were way closer to the stadium. Could have taken bus. Or Uber. But walked. Some areas okay. Some areas. Not. Like no places to quickly grab food or to grab groceries.
Stephanie
於 2024 年 11 月住了 2 晚
6/10 一般般
Peters
團體旅遊
2024年10月28日
喜歡:整潔度
The experience overall was fine. The fact of not having adequate blankets for use was the issue. Furthermore. There was only a single drinking glass for water consumption. These two issues need to be rectified
Peters
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Whitney
商務旅客
2024年10月24日
不喜歡:整潔度、設施服務和住宿環境和硬體
Was charged for nights 2 extra I wasn’t there on top of another security deposit fee that was supposed to be “holding” because refused to give me access without it. Now I have to dispute with my bank along with the extra two nights I had to leave for a funeral. They don’t care about emergencies and are unwilling to accommodate. Set the temperature to 66degrees so when you walk in it’s freezing. There was no extra blanket and the bed was so hard that with my one night stay I couldn’t walk the next morning. I had to lay on the ground for 30 mins. They had no shampoo/conditioner in the newly “cleaned bathroom” with the dispenser. The communication is with one girl always the same one, by phone who seems to not care about anything other than making your time there difficult, from gaining access to requesting changes from asking for a manager that doesn’t exist. Worst trip I’ve ever booked.
Whitney
於 2024 年 10 月住了 4 晚
6/10 一般般
Kenzie
情侶出遊
2024年10月20日
不喜歡:整潔度和設施服務
Not enough towels and lack cleaning supplies.
Kenzie
於 2024 年 10 月住了 3 晚
8/10 不錯哦
Clifford
2024年10月18日
喜歡:整潔度
Ehhh.
Beautiful facility and secured wonderfully. Extra charges not described on Hotels.com. Communication is horrible. Hard to get it. Email arrived 2 hours late. Beds and couch leave some to be desired. Pillows are horrible. Lamp flickers.
Clifford
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Fabio
家庭旅遊
2024年10月11日
喜歡:整潔度、設施服務和住宿環境和硬體
Great place, affordable, and close to attractions
Fabio
於 2024 年 10 月住了 1 晚
4/10 不太好
James
商務旅客
2024年9月30日
Disappointing experience overall- arrived at building to enter and entry code wasn’t in any of the confirmation texts or emails. Received a call while I was reaching out to Orbitz from property manager who demanded an additional $250 deposit ( which has not been returned) which I had to provide while standing on street while a homeless guy milled around me. Got into unit which was huge but in need of some repairs. There were two dead bugs on the bed and floor, a splatter of something on the stairs and a bathroom floor that needed to be swept. Sent pictures to management who responded claiming it had been cleaned vs trying to do anything to address issues. Bedroom is downstairs with two windows at street level without darkening blinds so room is full of light and street noise-challenging to sleep. Didn’t seen any mice but did see several traps in corridors.
James
於 2024 年 9 月住了 2 晚
2/10 很糟糕
Richard
家庭旅遊
2024年9月23日
They have no staff so they provide you with a parking gate code that did not work. There was a person in front of us and she was not able to access. We tried the code about 10 times and couldn’t access. I tried telephoneing the customer service number but no one answered. I text them and told them what happened and that I want a refund. I had a function I needed to attend and dress for so I had to book at another property through you. It ended up costing me more and I was late for my appointment.
Richard
於 2024 年 9 月住了 2 晚
6/10 一般般
James
商務旅客
2024年9月18日
不喜歡:設施服務
Complicated to book and enter the property.
I had to download an app which didn't work and then call a helpline 3 times before someone answered. But decent location near food and shopping. Could have been cleaned better upon our arrival. No soap or toiletries in the bathrooms.
James
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Mark,Somerdale
2024年9月16日
喜歡:整潔度和住宿環境和硬體
Clean bit a little convoluted if you dont read your emails 24 hours in advance of checkin