was given incorrect information at checkout about room service timing so we went to bed without dinner. Room seemed very small. Did not get an upgrade at check-in. Parking was difficult. The Santa Monica property is so superior to this.
Amy
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Jessica
團體旅遊
2025年2月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Jessica
10/10 有夠讚
Jason,O fallon
情侶出遊
2025年2月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a wonderful stay and appreciated all the amenities and staff service. Will definitely visit again as we make regular trips to Chicago.
Jason
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Ebony
情侶出遊
2025年2月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful rooms
Ebony
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Cristina
情侶出遊
2025年2月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was absolutely beautiful, great customer service, and the restaurants Somerset/Pandan were delicious. My fiancé and I went for our anniversary and cannot wait to go back!
Cristina
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Susan
2025年2月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very quiet, clean, rooms are decorated nicely, staff is excellent.
Susan
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Emilie
2025年2月17日
喜歡:整潔度、員工素質和住宿環境和硬體
Had what it needed
Emilie
於 2025 年 1 月住了 2 晚
6/10 一般般
kristine
團體旅遊
2025年2月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This Viceroy is not as nice as the photos online but the staff was very nice. Our room was super small. There was no fan in the bathroom or shower. No coffee bar but you can buy a latte at a window and they only offer take away cups. We saw ladies of the night passing through the lobby at least twice but that’s not the hotel’s fault. For the $380 I paid, there’s better.
kristine
於 2025 年 2 月住了 1 晚
6/10 一般般
Chiquana
2025年2月17日
Chiquana
於 2025 年 2 月住了 1 晚
4/10 不太好
Charcarus
情侶出遊
2025年2月11日
喜歡:整潔度
不喜歡:員工素質
The valet parking situation made our stay very unpleasant. $94 a day for valet is already on the high end, and we had to wait over 30 minutes for our vehicle because their valet parking is off site and they only have one parking attendant for the hotel so at common times this could be even longer which is unacceptable
Charcarus
於 2025 年 2 月住了 4 晚
10/10 有夠讚
Heidi
2025年2月8日
喜歡:整潔度、員工素質和住宿環境和硬體
The Viceroy is a fabulous hotel and I would recommend it to everyone!
Heidi
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Marcus
2025年2月6日
喜歡:整潔度、設施服務和住宿環境和硬體
It was a great stay
Marcus
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Akemei
2025年2月4日
喜歡:整潔度、員工素質和住宿環境和硬體
Akemei
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Landen
情侶出遊
2025年2月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property, incredible view from the 14th floor and really comfy bed. The suites are definitely worth it for that tub and that view!
But honestly the best part was how kind all of the staff was — from those that checked us in to housekeeping to the manager at the restaurant. Everyone had a really calm, chill and friendly vibe and that felt both welcoming and relaxing. We loved our stay and can’t wait for another staycation with y’all.
Landen
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Cameron
2025年2月1日
Cameron
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Tricia
家庭旅遊
2025年1月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
What a stunning hotel!!! Very boutique! Perfect location. Staff was smart and confident. Loved the candy! Never found the restaurant or bar; there was sooo much near by.
Tricia
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Robert
2025年1月30日
Robert
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Joseph
2025年1月28日
喜歡:整潔度
Joseph
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Arbie
2025年1月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place, great service , quiet area but walking distance to lots to places
Arbie
於 2025 年 1 月住了 1 晚
6/10 一般般
Hannah
情侶出遊, 商務旅客
2025年1月28日
喜歡:整潔度
Repeated issues with the plumbing in the shower that weren’t handled very politely. Rooms were less than comfortable, room service was hit or miss, and the experience overall didn’t reach the level of quality we were expecting.
Hannah
於 2024 年 11 月住了 4 晚
10/10 有夠讚
martha
情侶出遊
2025年1月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everytime I go to Chicago I stay at the Viceroy .So conveniently located
martha
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Tye
2025年1月26日
喜歡:整潔度、員工素質和住宿環境和硬體
.
Tye
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Charles
2025年1月23日
Charles
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Stacey
團體旅遊
2025年1月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel rooms are beautiful (they are on the small side) but beautifully decorated. The lobby is kind of weird and was freezing cold. The restaurant was great and the service was too. The rooftop bar was beautiful! But was closed most of the days I was there. There is supposed to be coffee service in the lobby but it was always closed ?? But they had a candy cart that was very fun