I am so disappointed that I booked through hotels.com and have prepaid the accommodation fees. But the hotel has twice charged me the accommodation fees on my credit card for second time and did not solve the problem. They even provide me a billing details with the charge of credit card. I am confused. I do not believe this hotel and hotels.com. As they did not make me feel comfortable.Bad experience.
Yi
8/10 不錯哦
Chia-Ju
2015年10月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chia-Ju
10/10 有夠讚
Thomas,China
2014年9月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
quiet place
some pools around the hotel, quiet place
Thomas
10/10 有夠讚
Thomas,China
2014年9月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good location
very quiet environment and nearby supper market and many restaurant
Thomas
4/10 不太好
Kevin
2024年6月24日
不喜歡:員工素質和住宿環境和硬體
Kevin
於 2024 年 5 月住了 2 晚
4/10 不太好
Tina
2024年6月16日
不喜歡:整潔度、員工素質和住宿環境和硬體
Doors and hallways are filthy. Stained carpet. Broken screen in room window. Not enough parking. Guests were leaving trash outside their doorways. Toilet leaked. Room Kitchenette is barely serviceable. Appreciated the laundry facility, adequate morning breakfast, and acceptable lobby area. After being stuck there 8 days….I would never stay again.
Tina
於 2024 年 6 月住了 8 晚
2/10 很糟糕
Vagisha
2024年5月25日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff here are so incompetent and rude, that they will make a mistake but call cops on the guests… it’s hilarious and sad to see. What an absolute waste of tax dollars to call cops because the staff can not do their own job.
Motels have better hospitality than Staybridge.
For context : Staybridge put us in a much smaller room without informing us in advance, so one of us had to sleep on their disgusting floor. We went up to the manager to look for resolutions, and after making a bunch of excuses, when he realized we were not falling for his excuses, he just called the cops on us for being rude lol. I’m sure the cops had better things to do. The cops were super sweet and sided with us obviously. But I would not recommend staying at this place with managers with big egos but small brains.
Vagisha
於 2024 年 5 月住了 2 晚
10/10 有夠讚
N
2024年5月22日
N
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Nora
2024年5月21日
喜歡:整潔度、員工素質和住宿環境和硬體
Nora
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Kim
情侶出遊, 寵物同遊
2024年5月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfectly met all our needs for a weekend near our kids. Love that it's dog friendly, but unfortunately the dog-friendly accommodations had a kind of shabby sofa. Wish the rooms had better lighting, too. A few more lamps with brightness switches. Otherwise, we were very satisfied. Staff are all very very nice.