Property under construction. Restaurant closed. Website and Expedia did not state this. We specifically chose a hotel with an in house restaurant as our own house is undergoing construction and it’s below zero/winter…. Parking is rather far from building and it’s below zero conditions…..then they closed the front doors for lobby construction-again zero notification and your sent to a different entrance! Ridiculous when it’s below zero weather. At least provide signs in parking area or a valet service. Staff is nice but it’s all managements lack of care for customers. At least discount the room rate and put in the website under construction!!!!! Not wait until checking in. I didn’t even bother to find out if the pool was available…..figured that’s not working either. Housekeeping is also sub par.
Earl
於 2025 年 2 月住了 4 晚
10/10 有夠讚
Gorge
2025年2月16日
Gorge
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Maher
2025年2月15日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice
Maher
於 2025 年 2 月住了 1 晚
2/10 很糟糕
Tamara,Aurora
2025年2月12日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
The property is having renovations done and the pool not exercise room was available. Also access to the building was limited the front lobby was the only way in
Tamara
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Tamara,Aurora
2025年2月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Tamara
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Joe
2025年2月2日
喜歡:員工素質和設施服務
under construction
Joe
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Maher
2025年1月27日
喜歡:整潔度、員工素質和住宿環境和硬體
I love this hotel one of my favorite hotels in Chicago