We checked out before staying the night as we didn't feel that the hotel was safe to keep our children in.
The hotel condition is extremely dated and in a poor state which wasn't ideal; however, our decision to check out early came when we walked down the hotel corridor to our room at 7:30 and smelt cigarette smoke and marijuana coming out of the rooms and heard a dog whimpering in the room next door.
The guests who were staying in the rooms near us were extremely loud.
As we were leaving the hotel we are fairly sure that we witnessed a drug drop-off outside the hotel.
It is worth noting that the staff were trying their absolute best to be welcoming and helpful. They were apologetic when we explained why we were checking out early. The hotel manager called me the following day and offered a free of charge stay at either this hotel or their sister hotel new Drayton Manor. We declined but appreciated the gesture.
Mark
於 2025 年 3 月住了 1 晚
6/10 一般般
Peter
2025年3月23日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Faulty shower head, faulty light in bathroom and light not working in main part of room. Generally, quite run down.
Peter
於 2025 年 3 月住了 1 晚
6/10 一般般
Jennifer
2025年3月16日
不喜歡:住宿環境和硬體
Jennifer
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Joseph
情侶出遊
2025年3月3日
喜歡:整潔度、員工素質和住宿環境和硬體
the young lady who checked us in was really good explained everything and we were in our room within minutes ,pool and gym are great hot tub not very hot and saunas not working ,breakfast was ok nothing special offered nothing other than buffet breakfast ,bed was to soft for me
Joseph
於 2025 年 3 月住了 1 晚
2/10 很糟糕
Ryan
2025年2月22日
不喜歡:住宿環境和硬體
Ryan
於 2025 年 2 月住了 2 晚
2/10 很糟糕
SABRINA
商務旅客
2025年2月7日
不喜歡:整潔度和住宿環境和硬體
The rooms are in desperate need of refurbishment and from the room you can hear every single noise like someone snoring all night , loud TV, disrespectful customers banging doors and yelling in the night. Shame as the pool is really nice, but apart from that I didn’t enjoy my stay.
SABRINA
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Kathleen
情侶出遊
2025年2月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely venue, full of character. The spa facilities are amazing, and probably worth a visit just for that! Friendly, helpful staff add to the great overall experience of staying at this hotel.
Kathleen
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Pamela
寵物同遊, 商務旅客
2025年1月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Extremely friendly and welcoming check in . The room was perfect and my dog was catered for too with access to walks nearby. Business trip and will definitely return soon
Thank you
Pamela
於 2025 年 1 月住了 1 晚
4/10 不太好
Mark
商務旅客
2025年1月15日
喜歡:員工素質
不喜歡:住宿環境和硬體
The property was very dated and in need of some serious decoration and renovation. The hotel was deadly quiet and had little life. The room itself was in need of refurbing. The bed was old and uncomfortable, the shower didn’t work properly, no ironing facilities in the room. I had to ask for a kettle which should how long the room had been unused. Great location for where I needed to bed but the place needs a serious facelift to attract returning customers.
Mark
於 2025 年 1 月住了 1 晚
2/10 很糟糕
Lynne
2025年1月13日
Lynne
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Regina
2025年1月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I really enjoy it
Regina
於 2024 年 12 月住了 8 晚
2/10 很糟糕
Mudassar
2024年12月28日
不喜歡:整潔度和住宿環境和硬體
Mudassar
於 2024 年 12 月住了 1 晚
6/10 一般般
Holly
2024年12月21日
喜歡:員工素質
Lovely staff! Just outdated accommodation but good enough for a cheap, safe place to stay.
Holly
於 2024 年 12 月住了 1 晚
6/10 一般般
adrian
2024年12月8日
喜歡:員工素質
adrian
於 2024 年 12 月住了 1 晚
4/10 不太好
Natalie
家庭旅遊
2024年12月4日
不喜歡:整潔度和員工素質
Disappointing
Disappointing. Room was ok but quite cramped.
Went to reception to get towels for the pool and was told they'd run out but they would bring wine down to us. No towels turned up Pool was icy cold. Jacuzzi was dirty and the steam room was out of order. Ladies changing rooms were so cold I couldn't get changed in there.
We had to dress over our wet costumes and get sorted in our room.
Glad we were only there for the one night
Natalie
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Luke
2024年11月30日
Luke
於 2024 年 9 月住了 1 晚
4/10 不太好
Sophie
情侶出遊
2024年11月25日
不喜歡:整潔度和住宿環境和硬體
Bedding was clean, bathroom was clean but dated. Rest of room looked to be hoovered/wiped but years of stains and dirt made it feel grubby.
The bed was broken and unusable until we saw that a perfectly sized log had fallen over; once we propped the log back up the bed was fine for our 1 night stay.
This hotel was fine for a cheap place to sleep for the night. If we were staying for more than 1 night or planned to spend more time at the hotel we would look for alternative accommodation.
Sophie
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Darren
商務旅客
2024年11月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Darren
於 2024 年 11 月住了 4 晚
4/10 不太好
Paul
2024年11月11日
不喜歡:住宿環境和硬體
Hotel very dated, restaurant heating very poor, people eating breakfast/dinner with coats on
Paul
於 2024 年 11 月住了 1 晚
6/10 一般般
Jamie
2024年11月11日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Great pool and sauna, rooms were dirty and out dated like most of the hotel, beds were not really comfy.
It needs new carpets throughout and new beds, sink hot water tap did not work, the hand shower was leaking all over the bathroom.
Did not try the food.
Staff were helpful.
Jamie
於 2024 年 11 月住了 1 晚
6/10 一般般
Paul
2024年11月4日
On arrival the hotel is very dated and needs a refresh
Guess explains why so cheap
Heavy smell of weed in the corridors and outside
Was unable to upgrade the room as fully hooked but no cars in car park and only 6 guests in the restaurant
Was unfortunately next door to a person who screamed out songs all night and was possibly on something, but could not change rooms
Pool was good
Sauna fitted 2 people in only so be careful if on a group away weekend
Food was ok but not much taste