I stayed in this hotel for 4 nights to check out this city. Overall, the hotel is a good value. The room was clean and of a decent size. It is close to 'local' types of street markets and a few sightseeing spots. The breakfast is a good start to the day with a variety of veggies and other Chinese styled foods (I figure that I'm visiting China and want to have the local cuisine. I can always have home cooking when I go home). There is also a cafe, where I sat and had coffee and pastries one afternoon, just to take a break from sightseeing. I speak some putonghua so I did not have too much difficulties. The staff were helpful but there was no real travel assistance at the hotel. There was, however, a travel agent shop next to the hotel. Again, the beds in this country are beyond firm. What I have been doing is sleeping on pillows, making it a 'real pillow top' mattress. Aside from the hotel, I've noticed that there is a large population of Tibetans and others from small villages close and far. I'm not sure if that is a reason, but there seems to be lots of scammers here. Beware non licensed taxi drivers and over paying at convenience stores. You can bargain (it's actually expected) in the street markets. To get the most out of Chengdu, I would suggest going with a tour group.