Simply the best! You feel safe, secure, relaxed, welcomed, and taken care of. Everyone in the staff is friendly and greets you wholeheartedly. Housekeeping is excellent, pool bar is cosy and inviting leading to conversations with both staff and guests, the beach is superior to Agia Marina and Platanias, and the manager Nikos treats everyone as a part of his Phaedra family. All this makes it feel like a home away from home.
Rooms and standard is excellent. You don't hear the neighbors taking a shower or breaking wind like in many other hotels. The pool and pool area is top-notch. Beach in front of the hotel is as mentioned superior to other beaches in the area. Parking close to the hotel on the street is almost never an issue.
I can't speak highly enough about Phaedra and the people making it what it is. We will for sure come back next time in Crete and hopefully that is in a year!