Nice hotel overall. However, lacks the usual st Regis expected level of service. Lacks evening entertainment or facilities. Further, we went there on a holiday, with a view to use the pools, got there, both closed, and we were never informed of it prior arrival. Then, main desk didn’t even compensate against the fact the pool is closed! And they never followed up. Also, when there is a wedding on at the hotel, then it’s all about the wedding and service suffers a bit further.