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The Manor House is a very old and outdated property and could benefit from improvement and modernisation.
The room I was in, although a large and spacious had very old facilities. The bathroom was grubby and bathtub was scratched, taps were broken.
Flooring was quite noisy as I could hear many people walking back and forth throughout the night and evening.
Bed was comfortable and I did sleep ok.
For all its “prestige” it just felt like a run down hotel that needed major improvements across the board.
Shaun
於 2024 年 10 月住了 1 晚
6/10 一般般
Philip
商務旅客
2024年10月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Room was nice but too hot.
Thermostat was not easy to operate to turn temperature down.
Solution : perhaps room service people could re-set thermostat to 18•
Breakfast was really disappointing, cooked food was not hot at all, in fact bordering cold!
Not really exceptable
Philip
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Heath
情侶出遊, 家庭旅遊
2024年10月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff, luxury accommodation had the most enjoyabke experience.
Heath
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Janet
2024年10月18日
Janet
於 2024 年 9 月住了 1 晚
2/10 很糟糕
Nicholas
情侶出遊
2024年10月5日
不喜歡:整潔度、設施服務和住宿環境和硬體
We didn't like the state of the rooms and common areas - the fourth floor was moth ridden both in the two rooms we tried and on the corridor. The rooms and common parts need a deep clean.
Nicholas
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Angela
2024年9月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to main roads. Out door parking a bit out of the way. Very large hotel as it’s attached to the country club easy to get lost at first but lovely place. Room clean with window seat. Slight buzzing not sure where it was coming from as I didn’t use air conditioning.
Angela
於 2024 年 9 月住了 2 晚
6/10 一般般
Helen
2024年9月20日
Helen
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Paul
情侶出遊
2024年9月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Liked; Marvellous bed, excellent breakfast, superb surroundings, peaceful ambiance and plentiful parking.
Didn't like; Cost of dining and drinks in hotel/resort.
Paul
於 2024 年 9 月住了 2 晚
6/10 一般般
Rhianne
2024年9月20日
喜歡:整潔度和員工素質
Rhianne
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Charlie
商務旅客
2024年9月17日
Awesome as always
Charlie
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Sarah
2024年9月8日
喜歡:整潔度和住宿環境和硬體
Sarah
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Karen
2024年9月8日
Enjoyed my stay but no offer to help carry my bags i am Disabled had to carry 3 bags upstairs myself
Karen
於 2024 年 9 月住了 2 晚
8/10 不錯哦
Sarwat
家庭旅遊
2024年9月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay - only negative was weak / inconsistent signage for negotiating the labyrinthine areas / connections between The Manor and The Resort facilities.
Sarwat
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Rachel
家庭旅遊
2024年8月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Checked into our room and sadly disappointed it was two single beds pushed together
Room was ok however dusty around lampshades.
I did expect more
Parking is a fair distance from the hotel if it was raining we would have been soaked
You can hear the TVs and arguments in other rooms
Rachel
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Tracey
2024年8月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Outstanding what a beautiful place would highly recommend
Tracey
於 2024 年 8 月住了 1 晚
6/10 一般般
BENJAMIN
2024年8月18日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
COULD'VE BEEN GREAT!
Such a shame that such a beautiful property can be let down by poor communication from personnel and signage.
Part of the character of this place is its myriad of timber lined hallways and beautiful carpets, but when it takes seasoned travellers 15 mins to find their room, something's wrong with the staff and signage communication, which led to a really really frustrating end to our holiday, trudging around lifts and staircases to find our Manor House room. Could've been a dream stay!
Here's a tip... "good hospitality removes gueswork!"
BENJAMIN
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Emma
2024年8月16日
Emma
於 2024 年 8 月住了 2 晚
8/10 不錯哦
David
2024年8月14日
David
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Craig
2024年8月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Craig
於 2024 年 8 月住了 2 晚
10/10 有夠讚
Helen
2024年8月12日
喜歡:整潔度、員工素質和住宿環境和硬體
We have dined in some pretty posh places over the years and the best service we have ever had was at this venue. Particularly Lewys in Steak and Six dining and Charlie in sales.
Do not get me wrong all the staff were exceptional but these 2 stood out.