Misrepresentation on website and in brochures and billboards, billing themselves as a luxurious hotel and charging very high rates for rooms . There was no room service, breakfast, concierge, limited staffing at front desk, maintenance not available to fix room shade, poor quality towels, no in-room bar, limited bath amenities. More like a run of the mill interstate hotel chain. It was so bad that we left early, only staying one night instead of the booked two nights and going to another hotel in the area.