The ambiance was pleasing enough, nice location, spacious room and well laid out. Dissatisfied with no housekeeping services during our 2 night stay meaning our beds were not made, bathroom not cleaned, shortages on tea making facility, tissues and the like, bins not emptied etc. told to bag up our rubbish and dirty towels and place outside room. No plastic bags were provided. All of this by management under the guise of less face to face contact with staff. My money is good so should this basic service. Not acceptable otherwise a decent hotel let down by this.