Very large comfy rooms , bathroom good size window blind needed replacing, otherwise clean
Mary
於 2024 年 11 月住了 2 晚
4/10 不太好
Sami
2024年10月11日
Sami
於 2024 年 10 月住了 1 晚
6/10 一般般
YOSHITOSHI
2024年10月5日
YOSHITOSHI
於 2024 年 9 月住了 2 晚
8/10 不錯哦
Matthew
2024年10月3日
喜歡:整潔度、員工素質和住宿環境和硬體
Matthew
於 2024 年 7 月住了 2 晚
8/10 不錯哦
Bernard
2024年10月2日
喜歡:員工素質
Bernard
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Stuart
2024年10月2日
Stuart
於 2024 年 9 月住了 1 晚
4/10 不太好
Carole
2024年9月29日
We got there a little before 3 PM. There was NO reception. The whole thing was closed. We were lucky the nice maids helped us get our luggage in and let us use the restrooms.
Management is TERRIBLE. Maids who also do the breakfast service were VERY helpful through all our stay. Breakfast was ok. Heating was terrible. It was 15 degrees outside and we barely got heating. Wifi was sketchy. We had to change rooms. We ended up in a room with just a tub. No shower.
Carole
於 2024 年 9 月住了 3 晚
10/10 有夠讚
W k
商務旅客
2024年9月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Will come back again
Staff was so nice especially breakfast ladies! Thanks for your charger socket🙏🙏
W k
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Ulrika
商務旅客
2024年9月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ulrika
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Sean
團體旅遊
2024年9月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room a bit dated, however all clean and comfortable . This is a sister hotel to the Arundel 10 mins walk up the road. The reception has limited opening times but this wasn’t a problem as the staff at the Arundel were very accommodating especially as I was early for check in. All in all good.
Sean
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Lilian
2024年9月21日
喜歡:整潔度、員工素質和住宿環境和硬體
Suited our needs
Lilian
於 2024 年 9 月住了 1 晚
4/10 不太好
真實旅客
家庭旅遊
2024年9月20日
喜歡:整潔度
Pretty poor experience.
The only thing that saved it from 1 star was friendly team of housekeepers who did what they could and a good breakfast.
The hotel is owned and managed by Arundel house down the road and is due to be redeveloped and it shows . Highlights include being put in the top floor and being refused a move when we had a baby despite there being ground floor rooms available, a TV that didn't get signal for the majority of the channels, the overhead shower didn't work because of low water pressure, a management team that is only on premise 1pm-9pm in theory but they closed the reception early when I went to use them, a refusal for change the mugs in our room for clean ones during a 3 night stay. And pre check-in the reception team don't respond to messages in that hotel.com app (except from an attempt to charge 18gbp a day for parking when it's listed as free)
真實旅客
於 2024 年 9 月住了 3 晚
10/10 有夠讚
Amanda
2024年9月16日
Amanda
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Janet
情侶出遊
2024年9月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a lovely stay at this hotel, great breakfast, great location walkable to get to river and city centre. Clean room, nice comfy bed and quiet location. The hotel itself could benefit from a little refurbishment but it didn’t affect our stay.