2/10 很糟糕
clarissa
親子旅遊
2024年9月23日
不喜歡:整潔度、員工素質和住宿環境和硬體
Check in was easy, was going to be later than the check in times posted. Was informed that there was sand piles in the parking lot(understandable with the recent storm). But was not expecting the beach in front of the room to be GONE and the water right against the porch. It was extremely loud. With the other houses going into the ocean it made my son feel uneasy as myself being alone with two children. The room was clean but had a smell to it I assume recent panel replacements in the room. To ease my child I felt the need to leave so he felt safe. I understood paying for the room for that night as we had been in the room and taken our bags in. But there was no option to return money for the other night I was to stay and didn’t. I’d understand if it was under other circumstances but I was never informed of the water issue and to be out hundreds is mind blowing. Never had me sign anything else. Never gave a receipt. Nothing. I’m so disappointed and upset. But my kids feeling and safty comes first. I won’t be booking here again.
clarissa
於 2024 年 9 月住了 2 晚