Right from the time we first booked to our departure, we were treated like family - royal family! Every detail is perfect. The staff made us feel like we were all good friends from a long time back, especially our driver and tracker. The meals are exquisite with great choices, including some game. The rooms are opulent and extremely comfortable. Our driver and tracker was able to find every animal we hoped to see, including two male lions who had just brought down a cape buffalo. We also saw three adult female lions with six cubs, leopards, hippos, and wild dogs - so many animals I can't list them all!