Very bad service, no heater in the room, the front desk lady wanted to check us out and let us in the street at 10:30pm, we have a child!
The employee was rude and refused to gave her name. I just wanted an email or a phone number I could call the next day.
My husband went to ask for blankets, the employee told him that she would check us out.
Seriously, how can you treat a family like this.
She did offer to move us to another room with only one bed, we are a family of three so it was not an option.
We got one extra blanket. It was freezing in the room.