Visited for a family funeral recently and the staff were so kind, polite and helpful. Greeted with a smile at every occasion and a warm Cooke on check in.
Breakfast was lovely, not greasy and plenty to choose from.
Gym was well equipped and air conditioned. Pool was warm and clean. I stayed in the newly refurbished rooms which were clean and spacious. The bathroom was clean and the shower was powerful. The bed was large and very comfortable.
I will definitely be staying again if I require a hotel in that area.
Thank you for a lovely stay
Candice
於 2025 年 1 月住了 1 晚
6/10 一般般
Beverley,Hertfordshire
情侶出遊
2025年2月8日
不喜歡:員工素質
Pool showers poor.
Bedroom smells of damp
Bedroom heating not working
Beverley
於 2025 年 2 月住了 1 晚
6/10 一般般
Georgia,Birmingham
寵物同遊, 家庭旅遊
2025年2月5日
喜歡:員工素質
不喜歡:整潔度
I messaged the property for a query 3 days before my booking and only received a reply on the day of the booking. The room was comfortable but there were hairballs on the floor, no fridge and the room was freezing when we entered and needed a few hours to go back to normal temperature.Breakfast was alright, pastries finished at 8:30am and never got any more out although buffet was closing at 10am.
Georgia
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Phillip
情侶出遊
2025年1月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean tidy, great food and friendly staff every time.
Phillip
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Grace
團體旅遊
2025年1月19日
喜歡:設施服務和住宿環境和硬體
Lovely stay at the double tree Hilton Bristol north. The staff were very friendly and we had a comfortable sleep and good transport nearby. Would stay again if in the area.
Grace
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Danka
2025年1月16日
喜歡:整潔度
Danka
於 2024 年 11 月住了 1 晚
4/10 不太好
Nicholas
2025年1月5日
Nicholas
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Katherine
2025年1月2日
喜歡:住宿環境和硬體
Katherine
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Peter
家庭旅遊
2025年1月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
When the fire alarm went off at 4 am on New Years Day, the staff were quite quick to help evacuate the premises and kept people informed. There was no fire and we were quickly allowed back to our rooms.
One thing I was not impressed with was that when we booked, there was not information that the swimming pool times were changed. This caused us to change our plans so that my children could go swimming, one reason for choosing this hotel.
Peter
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Janaka
家庭旅遊
2025年1月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front desk was very friendly and helpful
Janaka
於 2024 年 12 月住了 1 晚
4/10 不太好
Nazrul
親子旅遊
2024年12月30日
不喜歡:整潔度和員工素質
Awful service. Whenever we had any requests I had to ask for it multiple times and had to wait at least 2 hours before anything was done. The first time it was for some additional pillows as the pillows that are provided are pretty terrible. The second time it was for housekeeping as it hadn't been done when we got back to our rooms at 3:30. When we asked the housekeeping staff they said they'd get someone to do our room now but by 4:45 still nothing. I then went down to reception and was told someone would be with us in 10 mins and it was after half an hour before someone finally came. Waiting until almost 5:30 for housekeeping is far too long imo. In every other hotel i have ever been to its done by 3. Turns out we weren't the only ones. As we were checking out the person in front of me was complaining that neither he nor his family's rooms were cleaned in 3 days!
Another thing that annoyed me was that we had booked the hotel back in October as it has a pool and gym. We only found out a few days before arrival that the gym and pool area had much shorter opening times over the christmas period. Had to rearrange our other plans in order to fit it in. Just wish that we had been notified of this much earlier as it did affect our plans for the weekend.
Breakfast was very basic. Get a better range at Holiday Inns.
Definitely won't be using this hotel again if we ever do return to Bristol. Not worth the extra that we paid for it.
Nazrul
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Michael
情侶出遊
2024年12月30日
喜歡:整潔度、員工素質和住宿環境和硬體
The facilities
Michael
於 2024 年 12 月住了 1 晚
10/10 有夠讚
paul
團體旅遊
2024年12月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good staff was friendly room was excellent
paul
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Carey
2024年12月27日
喜歡:整潔度、員工素質和住宿環境和硬體
Carey
於 2024 年 12 月住了 1 晚
4/10 不太好
Tanatswa
2024年12月26日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Tanatswa
於 2024 年 12 月住了 1 晚
10/10 有夠讚
John
2024年12月25日
John
於 2024 年 11 月住了 1 晚
10/10 有夠讚
mike
2024年12月21日
mike
於 2024 年 12 月住了 1 晚
6/10 一般般
Stephen
商務旅客
2024年12月11日
喜歡:整潔度和員工素質
Cold room cold coffee
Stephen
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Stephen
2024年12月5日
Stephen
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Karen
2024年11月25日
喜歡:整潔度、員工素質和住宿環境和硬體
It was nice and clean will all necessary facilities for an overnight stay.
Karen
於 2024 年 11 月住了 1 晚
8/10 不錯哦
Lucy
2024年11月25日
喜歡:整潔度和員工素質
Lucy
於 2024 年 11 月住了 2 晚
6/10 一般般
carolyn
2024年11月24日
喜歡:整潔度和員工素質
No notepad and pen like other doubletree, no shower gel 2 days in row, had to leave note on back of guest notice, same for coffee and milk, not replenished and had to leave note on back of guest notice!
carolyn
於 2024 年 11 月住了 6 晚
4/10 不太好
Rebecca
情侶出遊
2024年11月22日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The poolside was very dirty, there was false eyelashes on the side of the pool, used plasters, the showers did not work and you had no where to put your stuff when you went unless you took money and paid for a locker - this was not noted anywhere.
Our room was dirty and unclean, the beds were uncomfortable and I booked an accessible room and it was the furthest room from reception. The bed was too high for me to transfer safely and the shower chair looked like it has not been cleaned. The toilet roll was too far away from the toilet it felt unsafe.
There was also a bottle of Ribena just next to the bed which had been left so did not give me faith that it had been cleaned very well