We enjoyed our stay at Grand Hotel Brighton. The service was impeccable. It elevated the whole experience at the hotel despite some hits and misses. Every staff was professional and friendly (even their uniform was tastefully designed). The lobby and lounge were beautiful, giving us a really good impression of the hotel.
However, while we were aware of the history of the hotel, the bathroom was a bit tricky to use. It was obviously dated and needed some refurbishment work. The water pressure was very strong, but the leaking was inevitable too. This resulted in a very humid room with weak ventilation. And the toilet was kind of hard to flush. The room itself was reasonable. It was definitely comfortable. We were also surprised by the movie entertainment offered.
Breakfast was very nice too. We often got a window table with a sea view.
真實旅客
於 2023 年 10 月住了 3 晚
8/10 不錯哦
Hei Man
親子旅遊
2023年9月11日
比較舊的房間, 打開張床墊就見到一隻曱甴, 嚇到女兒說不要睡. 对面馬路就是海滩, 后面是shopping center, 比較方便. 到这些小鎮, 要張就一下.
Hei Man
於 2023 年 9 月住了 1 晚
2/10 很糟糕
James
情侶出遊, 商務旅客
2025年2月20日
喜歡:整潔度
不喜歡:員工素質
We booked a junior suite sea view which in the Grand Hotel website pictures shows a sofa and chairs and a bath tub looking out over the sea. What we got was a basic room not a suite. No sofa. We were told the refurbished rooms didn’t have baths. The manager was less than empathetic and spoke in condescending tones. She offered a free drink at the bar as we complained the room looked nothing like the pictures. Frankly very disappointing and we felt ripped off after paying £500 for the night for a simple room not as advertised. And the free drink never materialised. This hotel is three stars in my opinion based on facilities and service.
James
於 2025 年 2 月住了 1 晚
4/10 不太好
Francis
2025年2月16日
They charged me again the room whereas I already paid it in Expedia
Francis
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Glenn
2025年2月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Superb hotel, given upgrade on arrival, breakfast outstanding, will definitely come again.
Glenn
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Victoria
2025年2月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
For this trip I was a solo female traveler who decided to treat myself to a king with a sea view, but presumably since the hotel wasn't super populated in February, I was upgraded to the junior suite! Having that balcony (even in Feb) was such a delight I think I'd just purchase that in the first place in future. Room service was great, staff was great, and location was amazing. I will be back.
Victoria
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Vivienne
情侶出遊
2025年2月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A lovely room and breakfast had lots of choice.
Vivienne
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Kevin
情侶出遊
2025年2月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A stay that’s well worth the money
Kevin
於 2025 年 2 月住了 3 晚
8/10 不錯哦
Mike
情侶出遊
2025年2月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A great hotel to stay in. One lift no working so some queues. Long wait in the bar for drinks, but given on the house as a result so made up for that error. Breakfast very good.
Mike
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Djamila
2025年2月2日
喜歡:員工素質、設施服務和住宿環境和硬體
Notre chambre avait une fentee face a un mur.
La moquette nest pas propre.
La literie est tres bien et propre.
Djamila
於 2025 年 1 月住了 2 晚
8/10 不錯哦
Sally
2025年1月26日
Fabulous room, great view.
Sally
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Hia
2025年1月25日
Hia
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Ronny
情侶出遊
2025年1月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Solid 4 star property with helpful and pleasant staff. We enjoyed an ocean view Jr. suite which was lovely, even in January. A bit of noise for the near by road but otherwise wonderful.
Ronny
於 2025 年 1 月住了 4 晚
6/10 一般般
Maria
家庭旅遊
2025年1月19日
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
Generally very dated and old carpets.
Lifts did not work and had to walk up to 5th floor with suitcases and each time we went to the room. No help from staff.
Room refurbished but bathroom had no heating at all. Not even the towel rail.
Lounge areas cold too.
Service friendly.
Maria
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Francesca
情侶出遊
2025年1月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely stay, room was great, staff were fab. Corridors need some refurbishment in places (which is happening). Only drawback was a connecting door in our room, which meant we could hear everything from next door. But we loved our stay overall.
Francesca
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Toni
情侶出遊
2025年1月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing hotel from start to finish. The staff are amazing at their job.
Food was incredible.
I would definitely recommend
Toni
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Vanessa
家庭旅遊
2025年1月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Frequently stay at this fabulous establishment. It’s just wonderful!
Vanessa
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Colin
情侶出遊
2025年1月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Every thing was excellent parking £40 a night but greeted by very friendly helpful butlers dressed in bowler hats Rupert bare trousers. Very cool. I figured if i had not driven and caught the train it would have worked out very expensive .
Had a lovely meal in the cyan restaurant and a wonderful weekend. The weather was crap.but we still got to the lanes shopping and donatellos in the evening. I highly recommend the grand....
dressed in bkooky outfits.
Colin
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Peter
2025年1月6日
喜歡:整潔度、員工素質和住宿環境和硬體
Peter
於 2025 年 1 月住了 1 晚
6/10 一般般
Trevor
2025年1月5日
喜歡:整潔度
Trevor
於 2025 年 1 月住了 1 晚
10/10 有夠讚
David
情侶出遊
2025年1月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Newly refurbished room ,dinning and bar areas were very good staff very attentive throughout