We enjoyed our stay at Grand Hotel Brighton. The service was impeccable. It elevated the whole experience at the hotel despite some hits and misses. Every staff was professional and friendly (even their uniform was tastefully designed). The lobby and lounge were beautiful, giving us a really good impression of the hotel.
However, while we were aware of the history of the hotel, the bathroom was a bit tricky to use. It was obviously dated and needed some refurbishment work. The water pressure was very strong, but the leaking was inevitable too. This resulted in a very humid room with weak ventilation. And the toilet was kind of hard to flush. The room itself was reasonable. It was definitely comfortable. We were also surprised by the movie entertainment offered.
Breakfast was very nice too. We often got a window table with a sea view.
真實旅客
於 2023 年 10 月住了 3 晚
8/10 不錯哦
Hei Man
親子旅遊
2023年9月11日
比較舊的房間, 打開張床墊就見到一隻曱甴, 嚇到女兒說不要睡. 对面馬路就是海滩, 后面是shopping center, 比較方便. 到这些小鎮, 要張就一下.
Hei Man
於 2023 年 9 月住了 1 晚
10/10 有夠讚
martyn
情侶出遊
2025年3月25日
喜歡:整潔度、員工素質和住宿環境和硬體
had a lovely stay
martyn
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Sharon
2025年3月23日
喜歡:整潔度、員工素質和住宿環境和硬體
It was grand at the grand
Sharon
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Emma
情侶出遊
2025年3月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Second time we've been and love it. Staff are lovely. Beautiful rooms.
Emma
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Sarah
情侶出遊
2025年3月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Al round easy and lovely stay
Sarah
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Ania
2025年3月20日
喜歡:整潔度
Ania
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Samantha
情侶出遊
2025年3月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice rooms, friendly staff and a lovely atmosphere
Samantha
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Andrew
2025年3月18日
喜歡:整潔度和員工素質
Andrew
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Nicholas
2025年3月18日
喜歡:整潔度、員工素質和住宿環境和硬體
So brilliant and applaud to see a young Down’s syndrome man happily working as part of the team.
Fabulous room 220 if you can get it.
Nicholas
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Andrew,Barnsley
2025年3月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved my two night stay. My room was one of the newly renovated rooms and it was lovely. I was on the fourth floor. Looks as if they are working their way around the rest of the hotel but there was no noise or disruption. The reception staff were very friendly and overall the hotel added something special to my short stay in Brighton.
Andrew
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Jenni
團體旅遊
2025年3月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Jenni
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Lisa
2025年3月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Second trip to the Grand. Last time was for New Year’s Eve. Room was newly refurbished. This is somewhere you can relax and feel taken care of with good old-fashioned British charm.
Lisa
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Gary
2025年3月13日
喜歡:整潔度、員工素質和住宿環境和硬體
great stay , nice room and staff were excellent
Gary
於 2025 年 3 月住了 1 晚
8/10 不錯哦
john,esher
情侶出遊
2025年3月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was good but it smelt of food for the first 24 hours and it stayed on our clothes, I don’t know what the issue was
john
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Sian
情侶出遊
2025年3月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A great stay here. Room was clean and modern. Complimentary upgrade given. Staff were friendly. Hotel was beautiful
Sian
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Nicole
2025年3月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Always a lovely stay everything I could possibly want it was a lovely break staff are always so friendly welcoming this is the 2nd time I’ve being in a month always feel totally relaxed cocktails last night in the bar lovely end to the evening lovely room Thankyou see you soon
Nicole
於 2025 年 2 月住了 1 晚
10/10 有夠讚
annabella
2025年2月28日
喜歡:整潔度、員工素質和住宿環境和硬體
Amazing property. We will be back. Great staff!!
annabella
於 2025 年 2 月住了 3 晚
8/10 不錯哦
Geraldine
情侶出遊
2025年2月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a great time
Staff so welcoming and friendly. Nothing too much
Parts of the corridors very shabby but still chic
Our room had a side sea view
Superb
So big, modern with a twist. Loved the decor and the bathroom to die for
Only small criticism is I would like more towels and toiletries
Also the bed and pillows were so hard
The window was not double glazed and we could hear the traffic outside all night but I am assuming as it is an old build doubled glazed is not an option
Just bring ear plugs
We had a wonderful stay and would only want to stay at the Grand when visiting Brighton
Looking forward to my next stay already
Geraldine
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Andrew
2025年2月20日
Andrew
於 2025 年 2 月住了 2 晚
2/10 很糟糕
James
情侶出遊, 商務旅客
2025年2月20日
喜歡:整潔度
不喜歡:員工素質
We booked a junior suite sea view which in the Grand Hotel website pictures shows a sofa and chairs and a bath tub looking out over the sea. What we got was a basic room not a suite. No sofa. We were told the refurbished rooms didn’t have baths. The manager was less than empathetic and spoke in condescending tones. She offered a free drink at the bar as we complained the room looked nothing like the pictures. Frankly very disappointing and we felt ripped off after paying £500 for the night for a simple room not as advertised. And the free drink never materialised. This hotel is three stars in my opinion based on facilities and service.
James
於 2025 年 2 月住了 1 晚
4/10 不太好
Francis
2025年2月16日
They charged me again the room whereas I already paid it in Expedia
Francis
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Glenn
2025年2月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Superb hotel, given upgrade on arrival, breakfast outstanding, will definitely come again.
Glenn
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Victoria
2025年2月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
For this trip I was a solo female traveler who decided to treat myself to a king with a sea view, but presumably since the hotel wasn't super populated in February, I was upgraded to the junior suite! Having that balcony (even in Feb) was such a delight I think I'd just purchase that in the first place in future. Room service was great, staff was great, and location was amazing. I will be back.