We enjoyed our stay at Grand Hotel Brighton. The service was impeccable. It elevated the whole experience at the hotel despite some hits and misses. Every staff was professional and friendly (even their uniform was tastefully designed). The lobby and lounge were beautiful, giving us a really good impression of the hotel.
However, while we were aware of the history of the hotel, the bathroom was a bit tricky to use. It was obviously dated and needed some refurbishment work. The water pressure was very strong, but the leaking was inevitable too. This resulted in a very humid room with weak ventilation. And the toilet was kind of hard to flush. The room itself was reasonable. It was definitely comfortable. We were also surprised by the movie entertainment offered.
Breakfast was very nice too. We often got a window table with a sea view.
真實旅客
於 2023 年 10 月住了 3 晚
8/10 不錯哦
Hei Man
親子旅遊
2023年9月11日
比較舊的房間, 打開張床墊就見到一隻曱甴, 嚇到女兒說不要睡. 对面馬路就是海滩, 后面是shopping center, 比較方便. 到这些小鎮, 要張就一下.
Hei Man
於 2023 年 9 月住了 1 晚
6/10 一般般
Adrian
家庭旅遊
2024年11月4日
喜歡:員工素質
不喜歡:住宿環境和硬體
Wonderful breakfast and really nice staff they even let me check in at 2PM which was really nice
Hotel a bit run down if i am being honest
But it is really old so it was probably to be expected
Adrian
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Derek
情侶出遊
2024年11月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, great staff, just a lovely treat now and then.
Derek
於 2024 年 10 月住了 2 晚
10/10 有夠讚
michele
2024年11月1日
喜歡:整潔度、員工素質和住宿環境和硬體
michele
於 2024 年 10 月住了 4 晚
10/10 有夠讚
LORRAINE
2024年10月30日
喜歡:整潔度、員工素質和住宿環境和硬體
Excellent stay in a lovely hotel
LORRAINE
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Mark
2024年10月30日
喜歡:整潔度、員工素質和住宿環境和硬體
once again a fantastic stay
Mark
於 2024 年 10 月住了 4 晚
10/10 有夠讚
James
2024年10月26日
喜歡:整潔度、員工素質和住宿環境和硬體
James
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Pamela
家庭旅遊
2024年10月24日
不喜歡:整潔度、設施服務和住宿環境和硬體
This property and the surroundings are not what is advertised. Carpet throughout the hallways are very old. The floors feel like you could fall through them at anytime. Old smell. The surrounding area is sketchy.
Pamela
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Matthew
情侶出遊
2024年10月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stay in Hotels all over the World, and we are Frequent visitors to the Grand...overall still the Best.....Paul on concierge is a Great Guy..
Matthew
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Michael
2024年10月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The all round service was excellent
Michael
於 2024 年 10 月住了 1 晚
10/10 有夠讚
James
2024年10月14日
James
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Mike
2024年10月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Gorgeous, unique hotel with fabulous service
Mike
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Marie
2024年10月10日
喜歡:整潔度、員工素質和住宿環境和硬體
The Grand is Grand
Marie
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Fei
家庭旅遊
2024年10月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We chose a sea view room and a large balcony, in the daytime on the balcony in the sun, watching the sea view, listening to music, simply too cozy. The hotel is elegant in all its amenities and is still very well maintained despite the years. Every employee was courteous. We will prefer this hotel next time.
Fei
於 2024 年 8 月住了 3 晚
8/10 不錯哦
Lois
情侶出遊
2024年10月7日
喜歡:整潔度、員工素質和設施服務
Friendly staff and a classic old building. Stunning interior although a bit tired in places away from public areas (renovation planned soon). Ideal for the sea front (especially Brighton Centre next door but immediate area a little daunting after dark.
Lois
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Veronica Jean
情侶出遊
2024年10月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really enjoyed the piano player on Sunday and sipping cocktails in the lounge/bar area. Perfect way to pass the evening. Thought the room would be bigger (from pictures it makes it look that way) but it was still nice and had lovely amenities. Not such a fan of being able to hear the people next door talking - would be good if they had better soundproofing - but I'd still visit again.
Veronica Jean
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Jill,Macclesfield
2024年10月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a room with partial sea view was very relaxing . I arrived at 4 however my room was not ready so I was offered a complimentary drink at the bar which was nice . Very old school hotel which is lovely staff are amazing and I will definitely stay again .
Jill
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Maxwell
2024年10月3日
Maxwell
於 2024 年 9 月住了 3 晚
6/10 一般般
Anthony
情侶出遊, 寵物同遊
2024年10月1日
喜歡:整潔度和員工素質
不喜歡:設施服務
Great staff and very welcoming. The help we received when we pulled up outside was amazing and the reception staff could not have been more helpful and checked us in quickly and efficiently.
The only disappointment was that there was a lot of work going on inside (near our room) and on scaffolding to the outside. I appreciate maintenance work has to be done but no mention of potential inconvenience or apology for it was made by the hotel. As the weather was so bad we spent a little more time in our room than was planned but this was regularly interrupted by drilling, banging and general noise.
Anthony
於 2024 年 9 月住了 3 晚
10/10 有夠讚
Han,Guildford
家庭旅遊, 親子旅遊
2024年9月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a great family weekend here. Thank you.
Han
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Rebecca
團體旅遊
2024年9月27日
喜歡:整潔度、員工素質和住宿環境和硬體
Great location and beautiful property.
Rebecca
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Elin
2024年9月27日
喜歡:整潔度、員工素質和住宿環境和硬體
Great stay at the Grand! Our weather was terrible but the hotel was cozy and inviting. The staff was friendly and we loved how close it was the The Lanes for great shopping and would highly recommend the Seahorse restaurant nearby as well as the BEST british pub - the Lion and the Lobster. Would definitely stay again.
Elin
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Samuel
親子旅遊
2024年9月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Rated good due to the main two lifts being out of order, but staff were super helpful and friendly