薄荷岛宮殿

"遠離鬧區，有自己的私人沙灘。搭三輪車到ALONA海灘也很近，安靜熱鬧兼備。房間冷氣很強，環境舒適。工作人員都很有禮貌。餐點份量很多。"

"在這裡住了3晚，房間清潔度不佳，沙灘浴巾一人只能拿取一條，非常不方便。"

"服務很好，早餐豐富，泳池很乾淨，沙灘乾淨海水清澈"

"地點方便，旅館設施齊全，整體環境維護的很棒，物超所值"

"There was a very bad smell in the bathroom (really bad) and we reported to the front desk at the first night but it was around 10pm they said they do not have 24 hour service. They fixed the problem on the next day but we could not get to sleep because of the smell. Also, there were fly in the room, which was really annoying…"

"這一間是舊的，我訂的是新的，但是新的客滿他把我換到舊的去，雖然價錢差不多，但是心裡超不爽的，因為以前有住過，我定了兩間房，五天，說真的當天我就想換飯店了，馬桶沒水，廁所門壞掉，到處都是螞蟻，遂行有老人，可是有上一個大斜坡，真的很不舒服"

"The hotel was beautiful although not quite ‘zen’ as the name suggests. The hotel seemed to have a deal with tour groups so there was constant bus loads of tourist groups coming through which turned the bar into a bubbling tourist spot with people pushing and shoving your tables and drinks rather than a relaxing place to enjoy your drink as the sun went down. Seems like the hotel needs to work on their zen vibe. The rooms were beautiful, comfortable beds and a good size. Cleanliness was ok but inconsistent, once our door was left open which was a security risk especially because of the sheer volume of non-guests staying there! Food was mainly good although issues with meat in food despite informing them of vegetarian diets. You have to prebook the breakfast in the morning so they can have the food ready for you but a few times we came in the morning and had to wait over half an hour for our breakfast - no apologies. It was a very inconsistent service! Bar staff at the pool had good consistent customer service. There was one lady at the reception that was always friendly and worked really hard to resolve problems, so we appreciate her help a lot! The manager was also very helpful and accommodating so thank you to her! "

"We really love here, the staff are kindly and the environment is beautiful. We hope we can visit here ASAP."

"沒人情味的住宿完全沒有家的感覺，入住根本是活受罪！ 貌似韓資酒店在薄荷島各處進行搶錢大作戰，整體平庸無過人之處，奇怪的政策卻層出不窮，我沒帶榴槤，憑什麼帶熱食要收外食費？ 這哪門子的過分規則？外食不能在客房使用，這輩子第一次聽過，怕客房髒掉就不要開酒店！另外，削芒果也聽說要收費？！這輩子第一次遇到。 於是我選擇不簽名，結果主管說，就算不簽還得遵守飯店規則，簽不簽都一樣，此生不會再住！ 一點人情味都沒的飯店，有的是一堆規範，不了解怎麼能被各平台捧的那麼高，薄荷島遊客真可憐！ 另外，電梯長時間悶熱及濕氣， 每乘坐電梯一次都覺得自己臭掉了，很糟糕的設施！ 沒服務熱忱建議韓資集團把飯店收了，不要在當地服務造成旅客的旅遊素質下降！"