The evening shift manager clearly did not meet the requirements for the role—a change in leadership is needed.
Anca
於 2025 年 2 月住了 1 晚
6/10 一般般
Sarah
家庭旅遊
2025年2月16日
喜歡:設施服務
不喜歡:員工素質
For a company that is specifically made for hospitality did not feel very hospitable coming into the hotel. I felt more like an inconvenience walking in the door to check in. The same front desk attendant happen to be on shift when I asked for more towels and again I felt like a huge inconvenience.
Sarah
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Tiffany
家庭旅遊
2025年2月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Tiffany
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Dawn,Cedar Park
家庭旅遊
2025年1月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a nice clean hotel. The breakfast was awesome. It was very close to the Space Aliens Restaurant which was great for families and there is a 21 and up area too. Also close to the Egyptian decorated Grand theater.
Dawn
於 2025 年 1 月住了 4 晚
10/10 有夠讚
Nathan
2025年1月19日
Nathan
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Scott
2025年1月11日
Scott
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Ashley
2025年1月5日
喜歡:整潔度
Ashley
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Valerie
2024年12月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Happy couple!
It was a trip for my husband and myself just some time to get away and recharge.
Valerie
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Glenda
2024年12月23日
喜歡:整潔度
Glenda
於 2024 年 11 月住了 1 晚
4/10 不太好
Julie
親子旅遊
2024年12月23日
喜歡:設施服務和住宿環境和硬體
不喜歡:員工素質
The guy at check in was not helpful at all and was rude. Tried to get our rooms(3) close or even on the same floor and he wouldn't even look. We were the 1st ones to check in Friday and you were not even full and he did not even try. He was too busy on his own phone buying things. Also I had called ahead to use the "meeting" room for an afternoon and was told it was booked all wknd and it was not - we did ask again Saturday and we did get it for a couple hours. Also my daughter in law asked for extra towels and his response was "are you sure" and moaned and groaned the whole time he went to grab a few! We liked the hotel overall but VERy disappointed in him(he worked late day shift Friday and Saturday. Even my 4 year old grandson said " Grandma he's rude" Sad
Julie
於 2024 年 12 月住了 2 晚
4/10 不太好
Polly
情侶出遊, 商務旅客
2024年12月22日
不喜歡:整潔度和員工素質
Two night stay. Room was not cleaned/ no clean towels provided. No shampoo in room.
Second night, Jr high Hockey teams moved in. Our room was in the center of teams. Staff should have had foresight to provide a quiet corner of rooms away from the parties for those not in that crowd. We moved rooms. Kids were running halls until midnight. Parents drinking party in the lobby area. Disappointed
Polly
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Becky
情侶出遊, 商務旅客
2024年12月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We love this place- good clean rooms! Great breakfast!
Becky
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Devyn
家庭旅遊
2024年12月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Devyn
於 2024 年 12 月住了 2 晚
10/10 有夠讚
MARY
2024年12月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
MARY
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Kenneth
2024年12月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kenneth
於 2024 年 12 月住了 3 晚
8/10 不錯哦
Christy
2024年12月10日
喜歡:整潔度和住宿環境和硬體
Front desk rude
Christy
於 2024 年 12 月住了 1 晚
2/10 很糟糕
Anca
親子旅遊
2024年12月8日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
It was quite disappointing to see that the front desk staff seemed more focused on watching a football video rather than prioritizing guest check-ins.
Anca
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Guy
2024年12月8日
喜歡:整潔度、設施服務和住宿環境和硬體
Room was nice, good breakfast, and quiet.Staff wasn’t overly friendly but I had limited time with them so it was fine
Guy
於 2024 年 12 月住了 1 晚
10/10 有夠讚
William
2024年12月5日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice staff and great place to stay
William
於 2024 年 11 月住了 2 晚
4/10 不太好
William
家庭旅遊
2024年11月30日
喜歡:整潔度和設施服務
The containers for the bathroom hygiene products were empty. The employee that checked me in was rude. Also the beds feel like too pieces of cardboard with spings in-between. Very weak springs might i add. The breakfast was great very many options to choose from and the pool was ok