The guy at check in was not helpful at all and was rude. Tried to get our rooms(3) close or even on the same floor and he wouldn't even look. We were the 1st ones to check in Friday and you were not even full and he did not even try. He was too busy on his own phone buying things. Also I had called ahead to use the "meeting" room for an afternoon and was told it was booked all wknd and it was not - we did ask again Saturday and we did get it for a couple hours. Also my daughter in law asked for extra towels and his response was "are you sure" and moaned and groaned the whole time he went to grab a few! We liked the hotel overall but VERy disappointed in him(he worked late day shift Friday and Saturday. Even my 4 year old grandson said " Grandma he's rude" Sad
Julie
於 2024 年 12 月住了 2 晚
4/10 不太好
Polly
情侶出遊, 商務旅客
2024年12月22日
不喜歡:整潔度和員工素質
Two night stay. Room was not cleaned/ no clean towels provided. No shampoo in room.
Second night, Jr high Hockey teams moved in. Our room was in the center of teams. Staff should have had foresight to provide a quiet corner of rooms away from the parties for those not in that crowd. We moved rooms. Kids were running halls until midnight. Parents drinking party in the lobby area. Disappointed
Polly
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Becky
情侶出遊, 商務旅客
2024年12月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We love this place- good clean rooms! Great breakfast!
Becky
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Christy
2024年12月10日
喜歡:整潔度和住宿環境和硬體
Front desk rude
Christy
於 2024 年 12 月住了 1 晚
2/10 很糟糕
Anca
親子旅遊
2024年12月8日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
It was quite disappointing to see that the front desk staff seemed more focused on watching a football video rather than prioritizing guest check-ins.
Anca
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Guy
2024年12月8日
喜歡:整潔度、設施服務和住宿環境和硬體
Room was nice, good breakfast, and quiet.Staff wasn’t overly friendly but I had limited time with them so it was fine
Guy
於 2024 年 12 月住了 1 晚
4/10 不太好
William
家庭旅遊
2024年11月30日
喜歡:整潔度和設施服務
The containers for the bathroom hygiene products were empty. The employee that checked me in was rude. Also the beds feel like too pieces of cardboard with spings in-between. Very weak springs might i add. The breakfast was great very many options to choose from and the pool was ok
William
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Tara
寵物同遊, 家庭旅遊
2024年11月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was nice
Tara
於 2024 年 11 月住了 1 晚
8/10 不錯哦
Rick
2024年11月18日
Rick
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Jeanne
2024年11月8日
喜歡:整潔度、員工素質和住宿環境和硬體
Jeanne
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Kevin,Farmington Hills
2024年10月6日
喜歡:整潔度、員工素質和住宿環境和硬體
Kevin
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Peggy
情侶出遊
2024年9月28日
喜歡:整潔度、員工素質和住宿環境和硬體
We really enjoyed our stay here. Nice sized room, very clean and quiet. I appreciated all the outlets so we could recharge devices overnight. The only thing that gave us pause was how to change the tub faucet to the shower head. Luckily there was a little sticker with instructions or we’d have never figured it out. It was a different type of faucet than we’ve ever encountered in previous travels. No regrets paying a bit more to stay here.
Peggy
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Nita
情侶出遊
2024年9月21日
喜歡:設施服務
Exception front desk staff.
Nita
於 2024 年 9 月住了 1 晚
10/10 有夠讚
James
2024年9月20日
James
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Amanda
家庭旅遊
2024年9月16日
Best hotel in Bismark!
Hotel is extremely clean and rooms are excellent!! When in Bismark again this is now o oh hotel I would want to stay at! Staff was all friendly and nice. Breakfast was delicious and a variety. Also, my kids loved the pool and hot tub!