An older hotel but overall clean and good service.
NICKOLAS
於 2025 年 2 月住了 2 晚
8/10 不錯哦
Arie
2025年2月16日
喜歡:整潔度和員工素質
Ok
Arie
於 2025 年 2 月住了 1 晚
8/10 不錯哦
Lindsey
2025年2月3日
喜歡:整潔度、員工素質和住宿環境和硬體
Lindsey
於 2025 年 1 月住了 2 晚
4/10 不太好
Mia
2025年2月2日
Mia
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Allie
親子旅遊
2025年1月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The person at the reception desk was outstanding! So accommodating, professional and friendly. We could tell that the hospitality industry was the right choice for her! I wish I could remember her name.
Allie
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Andrew
家庭旅遊
2025年1月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Well i thought there was a bar and grill. And apparently they closed it.
Andrew
於 2025 年 1 月住了 2 晚
8/10 不錯哦
Jose
2025年1月4日
喜歡:整潔度和設施服務
Jose
於 2024 年 12 月住了 6 晚
10/10 有夠讚
Larry
2024年12月29日
Larry
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Craig
2024年12月27日
Craig
於 2024 年 12 月住了 1 晚
2/10 很糟糕
Steven
家庭旅遊
2024年12月16日
喜歡:客房舒適度
不喜歡:整潔度
Putrid water
During my stay there was a family or a couple of families that were together that had eight kids ranging between the ages of 2 to 4 to my estimate. They were all running around being a pain in the butt to myself and other swimmers in the hot tub spraying water with there noodles. It occurred to me as I was sitting in the hot tub that it had gone from clean looking water to a really putrid milky green look. When I asked the front desk lady about it she was very nonchalant ( albeit overworked) and said yeah when we have a lot of kids and they wear the Little swimmers and they fill up with water and pee and whatever else and start to leak it really makes a mess. Will probably shock it in the morning and it will be okay. I was like, so with all these toddlers in swim diapers there's an active chance that with the color of the water it's got some really serious health concerns. There could be active poop water and you're not going to close it or at least tell the parents to remove their children? In the morning it was no better and it was still open and they were stealing allowing people to go into the hot tub with the putrid milky green water.
Steven
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Kelley
2024年12月13日
Kelley
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Len
2024年12月13日
Len
於 2024 年 11 月住了 1 晚
10/10 有夠讚
David,Grand Rapids
家庭旅遊
2024年12月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was extremely helpful and pleasant. Property was decent but a little aged and there were some stains on room wall and furniture.
David
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Dan
家庭旅遊
2024年11月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Will stay here again.
First time staying at this hotel. Nicest room I've ever stayed at in Big Rapids.
Dan
於 2024 年 11 月住了 2 晚
6/10 一般般
Tracey
2024年11月15日
喜歡:員工素質
不喜歡:住宿環境和硬體
Tracey
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Janet
家庭旅遊
2024年11月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff.
Janet
於 2024 年 11 月住了 1 晚
8/10 不錯哦
真實旅客
商務旅客
2024年10月31日
喜歡:員工素質和客房舒適度
不喜歡:住宿環境和硬體
Overall I thought my stay was very comforting. The room was clean and comfortable. Coffee was a bit cold but breakfast was good. The condition of the hotel seems to have gone down since I last stayed here. Both the room felt outdated and the interior and exterior of the hotel seemed outdated and in rough shape. As in cracks/holes in the ceiling, the Lowe's drywalling still on walls.
真實旅客
於 2024 年 10 月住了 2 晚
8/10 不錯哦
celeste
家庭旅遊, 親子旅遊
2024年10月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were super nice. Our room did have a few things beoken the bathroom door knob the dresser drawer knob. The Pool was very cold.But overall not a bad hotel it was in a convenient area to see our child at college.
celeste
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Dawn
2024年10月27日
Dawn
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Faith
家庭旅遊
2024年10月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Almost 5 stars
I would give 5 stars but the bathroom was unsatisfactory. The bathroom fan did not work, the lighting was very poor, the water backed up when showering and the grout and tub appeared dirty.
Customer.service 5 stars. The staff was excellent. Overall appearance good. Kids loved the pool and hot tub.