After our first night we were woken up at 6am to construction going on outside to our side of the hotel. I called the front desk asking to get a new room as we were on vacation and did not want to wake up at 6am to power tools and loud clanging. The front desk told me the construction is going on only on the third floor so we should not be able to hear it. I had to reiterate to several workers, even the manager Mandy, that there was a crane outside with workers throwing trash into a metal bucket that could be heard from outside. We were then told there was nothing that could be done and lied to that there were no other rooms available. After speaking with them I checked their website and there were 10 rooms on the other side of the hotel. All we wanted was our room to be moved so we didn’t have to hear construction for over 10 hours. Also upon arrival, our room did not have hand soap, the thermostat did not function, and the vent was extremely loud. We tried addressing these issues several times only to have the hand soap refilled. Call ahead to make sure construction isn't going on and that the room has basic amenities you are paying for.
Matthew
於 2024 年 10 月住了 3 晚
10/10 有夠讚
Dan
家庭旅遊
2024年10月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s very easy and comfortable. The restaurant is exceptional. Easy biking to the north. Friendly staff
Dan
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Deanna
家庭旅遊
2024年10月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location.
Deanna
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Angela
2024年10月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Angela
於 2024 年 10 月住了 3 晚
4/10 不太好
Lizzy
情侶出遊
2024年10月21日
不喜歡:設施服務和住宿環境和硬體
Hotel was extremely noisy. The bed was very uncomfortable. Extremely overpriced for what you get.
Lizzy
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Gerry
2024年10月21日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice property. Would be nice if the restaurant would stay open later at noon that. 9pm is awfully early.
Gerry
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Sandra
家庭旅遊
2024年10月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice newer hotel. Check-in was fast. Staff very friendly and offered drinks at Check-in. Convenient to downtown St Joe
Sandra
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Nancy
2024年10月20日
喜歡:整潔度和員工素質
Conveniently located within walking distance to downtown
Nancy
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Darrell
2024年10月17日
喜歡:整潔度、員工素質和住宿環境和硬體
Darrell
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Julie
2024年10月12日
喜歡:住宿環境和硬體
Julie
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Florence
2024年10月12日
Florence
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Gregory
情侶出遊
2024年10月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
great location. Wonderful view
Gregory
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Kirk
情侶出遊, 團體旅遊
2024年10月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pretty location on water with marina right outside. Hotel rooms had nautical little touches, comfy beds/pillows and awesome shower pressure.
Kirk
於 2024 年 10 月住了 1 晚
6/10 一般般
Robert
家庭旅遊
2024年10月3日
Woke up on our last morning and in the bathroom by shower door and up the wall by toilet there were ants. We let front staff know when we were checking out and they said we will send maintenance to take a look (I showed her some pictures I took with my phone as proof). Explained to staff that we brought no food in the room and especially the bathroom. Other than giving staff 4 stars, remaining survey questions are 3 stars.
Robert
於 2024 年 10 月住了 2 晚
10/10 有夠讚
niguick
家庭旅遊
2024年9月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We wanted a first-class place that offered a Lake Michigan experience, and this nailed it.
niguick
於 2024 年 9 月住了 1 晚
6/10 一般般
Anne
情侶出遊
2024年9月27日
喜歡:整潔度和員工素質
Paint was peeling off the ceiling in the shower. The hot tub was not working. I found that disappointing especially for what we had to pay for the room. On a positive note, the view of the harbor from our balcony was beautiful.
Anne
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Deidre
家庭旅遊
2024年9月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked the room I had off the harbor. It was quiet, calming and relaxing.
Deidre
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Jennifer,Fishers
2024年9月20日
喜歡:整潔度、員工素質和住宿環境和硬體
Jennifer
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Candace
2024年9月19日
喜歡:整潔度、員工素質和住宿環境和硬體
Candace
於 2024 年 8 月住了 2 晚
10/10 有夠讚
Cindy
團體旅遊
2024年9月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff is amazing, room was spotless, comfortable bed modern classy layout. The balcony view over the marina was amazing! We especially liked the pool. It was such a great experience and just minutes from the beach. Can't wait to go back in October!!
Cindy
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Catherine
2024年9月16日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful place, on St. Joe River, near Lake Michigan! Welcome margarita offered! Fun place.