Good bar and restaurant, people at the bar good and helpfull, but what I did not like was that you have to go to the bar to order a meal.
Inigo
於 2024 年 10 月住了 3 晚
8/10 不錯哦
Helen
團體旅遊
2024年10月30日
喜歡:員工素質、設施服務和住宿環境和硬體
We had a lovely stay here, the hotel is impressive and looks fairly recently decorated
The spa itself was a lovely space and I like that numbers are limited per seesion
Helen
於 2024 年 10 月住了 2 晚
4/10 不太好
lee,rushden
情侶出遊
2024年10月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
After driving around for 40 minutes trying to find parking, we were in a room with noisy generators outside the window and a store room next door, we had an awful night sleep because of the noisy generator and 3x were woken by staff entering/exiting the store room, talking and unlocking/locking the door. The room was so hot we had the air con on, and it was rattling so loudly every time it started up. Causing us to wake up in the night. The pillows were really flat and bed wasn’t the most comfortable. Other than that we had a lovely time. The room itself was nice, as was the bathroom. Very clean. The breakfast and spa was great.
lee
於 2024 年 10 月住了 1 晚
6/10 一般般
Thomas
情侶出遊
2024年10月8日
喜歡:整潔度
不喜歡:員工素質和設施服務
Really nice rooms and shared spaces. However, this is a bizarrely run hotel - with one of the worst restaurants/bar services I've ever experienced (incredibly busy but slow and uninterested staff, with restaurant management standing around not helping), and the pool is a paid extra (which has to be booked in advance) despite not disclosing this anywhere on the Expedia booking page.
Pretty poor.
Thomas
於 2024 年 10 月住了 1 晚
6/10 一般般
Farzana
團體旅遊
2024年10月7日
It was ok
Farzana
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Kathryn,London
2024年9月28日
Kathryn
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Jason
情侶出遊, 商務旅客
2024年9月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pleasant helpful staff and well maintained
Jason
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Jon
商務旅客
2024年9月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff
Jon
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Kirsty
2024年9月13日
Kirsty
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Alan
2024年9月13日
喜歡:整潔度和住宿環境和硬體
The property itself is nice and the rooms presented well. Car parking is poor with limited spaces and damaged surfaces. Breakfast was not managed well during a power cut with diners waiting being told they may need to evacuate so no one was shown to their seats.
Alan
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Stuart
2024年9月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel, decor & staff !
Stuart
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Peter
2024年9月1日
Peter
於 2024 年 8 月住了 1 晚
10/10 有夠讚
CLARE
情侶出遊
2024年8月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful refurbishment with excellent decor and ambience
Great facilities and wonderful room.
CLARE
於 2024 年 8 月住了 1 晚
4/10 不太好
Hyosun,READING
情侶出遊
2024年8月29日
喜歡:整潔度
不喜歡:住宿環境和硬體
Maybe won’t be staying again
Hyosun
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Kalina De
2024年8月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were lovely and hotel was beautiful
Kalina De
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Rod
2024年8月27日
喜歡:整潔度、員工素質和住宿環境和硬體
Spa booked up for 3 days very disappointed
Rod
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Jocelyn
2024年8月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Jocelyn
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Elaine,WIGAN
2024年8月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Elaine
於 2024 年 7 月住了 2 晚
10/10 有夠讚
Justin
2024年8月11日
喜歡:整潔度、員工素質和住宿環境和硬體
I'm a maintenance engineer and usually go to hotels and see a load of poor maintenance and flaws. This place is well maintained, with high end details (Burlington taps as an example).
Great stay.
Justin
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Alison
家庭旅遊
2024年8月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The great, ok and not so good.
We had a wonderful afternoon tea when we stayed one night at The Bedford Swan for my mums 88th birthday.
The ambience was superb, the food delicious and the staff completely delightful making a fuss of my mum which we really appreciated. We would definitely do this again.
The hotel room was satisfactory for a one night stay. I was pleased to see a fridge in the room as it was a red hot day and cold drinks were welcome.
Or experience of our evening meal a the Pen & Cob however was a complete disaster. The food was substandard which the restaurant agreed with and took one of the dishes back to the kitchen and took another dish off the bill. They dealt with it well (and perhaps the kitchen was having a bad day) however as it was my mums birthday it was a particularly disappointing end of her day.
All in all our stay was fun and we would stay again despite
the experience in evening.