I checked in, put my bags in the room, and went to see my dad in the ICU at the local hospital. At my return, I came accompanied by my elder mother and my bother who helped her walk. They were coming with me to my room until the next ICU visit, in a couple of hours. The front desk person stopped them, said that they can't go into my room, and also said that I was going to be charged if they go into my room. This rule about visitors is very rude. Nobody explained this rule about visitors when I checked in. Should I have known it in advance, I would not made reservations there. The whole point was to see my dad in the hospital and speak with my family members. I could not stand the fact that they were rude to my 85 year old mom, and my brother, who was assisting her to walk. I checked out immediately. I do not recommend this hotel to anybody. It is the most expensive in the city, and the rudest to deal with.