At first, im arriving at the hotel at 0900 hrs this morning after long flight. Even though I was very tired, I understood that check in time was 1400 hrs and so, I ask if we can check in at 1400 hrs and your staff asked us to come back at 1400 hrs at the check-out time was 1200 hrs.
When I arrived at 1405 hrs, the staff told me that the room was not ready and I needed to wait until 1430. So I waited at the lobby until 1445, then again, I needed to wait another 15 mins more as room was not ready. I was very disappointed for that and I wanted to seek further assistance but no manager was around during the whole period of time solving problem.
At last, I was allocated for another room at around 1450...
Lobby is very great in decoration which will convince you this is a great hotel.
Room is spacious, but old with normal decoration( like a 3stars hotel). Bed condition is awful, too hard. In addition, sofa bed is terribly noisy....