The staff is plesant and accommodating. The place is old and has shown it's better days long ago. Stairways are cluttered, uneven, and qitie frankly unsafe. Almost no water pressure in the shower, but it is hot water. Pool was not filled and unuseable. Don't believe the photos on of this place, it looks nothing like the photos. Also seemed to be some confusion about the price. We booked on an online site and prepaid. Upon checkout my fiancèe was asked for an additional 585php. Their claim was we were put into the wrong room and it was more expensive. I told them not our fault and no further money would be given. Of course they didn't argue with this American man, just said the online booking listing was incorrect. Once again i said that is not our fault, and the nice girl at the check in desk agreed. For the next two days we recieved email for the additional 585php. We blocked the mail
You pay peanuts, you get monkeys. For us this was just a one night stop because our favored hotel was fully booked.
Scott
於 2024 年 6 月住了 1 晚
8/10 不錯哦
Mary Antonette
2024年3月22日
Mary Antonette
於 2024 年 3 月住了 1 晚
2/10 很糟糕
Maria
家庭旅遊
2024年2月20日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
When I check-in for my 2 rooms 2 nights reservation, the receptionist said I have only one room 1 nights. After spending hours arguing with the receptionist and the supervisor and show them the charges from Expedia that it was already fully paid, they said that they found the right confirmation number for my reservation. There was Incomplete toiletries and the things that should be inside the room were missing as what was stated on the list of items written on a piece of paper found inside the room with a price on it. At one point, there was no water. We stayed for two nights for two rooms. On our second day, One of the room was cleaned and replaced the beddings but the other room was not clean and trash was not even remove. Kettle for coffee in one room but not the other room. Carpet was so filthy. Customer service was so bad. I suggest for a proper training for all employee. Never again will I go to this hotel/suite or suggest to anyone. Overall, bad customer service and filthy rooms.
Maria
於 2024 年 2 月住了 2 晚
2/10 很糟糕
Ronamae
2024年2月10日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
The worst
Worst stay ever!! Spider every where
Bed bugs too. Not even a proper place to shower
Ronamae
於 2024 年 2 月住了 1 晚
2/10 很糟糕
Willmer
家庭旅遊
2023年12月4日
不喜歡:整潔度、員工素質和住宿環境和硬體
Need a lot of maintenance. In our room the shower didn’t work ( knob totally broken) staff at night try to look for a room with a working shower but the he next room also a big leak. The final solution was to be transfer to an other room the next day.
Willmer
於 2023 年 12 月住了 2 晚
6/10 一般般
Tyrone
團體旅遊
2023年11月16日
不喜歡:設施服務
Nice hotel w/in nice neighborhood. Moto-Tricycle taxis about 2-3 blocks walk to neighborhood entry. Hotel short on some basic amenities/service. Rooms comparable, even relaxing.
Tyrone
於 2023 年 11 月住了 1 晚
8/10 不錯哦
Manuel
2023年10月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Budget hotel with a catch
Make sure if you want to use the pool that its in service ahead of time. If you booked through Agoda.com or Hotels.com don't expect a meal. Staff went above and beyond though just need to ask. Also hidden and even some locals cant find it.
Manuel
於 2023 年 10 月住了 2 晚
4/10 不太好
Neil
情侶出遊
2023年4月1日
不喜歡:整潔度、設施服務和住宿環境和硬體
the photo looks spectacular but the reality it's quite disappointing. TV doesn't work due to no aerial installed in the property. Toilet and shower are not to hotel standard -no ventilation, not tiled instead painted concrete wall. electrical circuit are not into safety standard.
Neil
於 2023 年 3 月住了 3 晚
8/10 不錯哦
Hans Joachim
商務旅客
2022年5月19日
喜歡:整潔度、員工素質和住宿環境和硬體
Hans Joachim
於 2022 年 5 月住了 14 晚
6/10 一般般
zea
2022年3月21日
喜歡:整潔度、員工素質和住宿環境和硬體
the staff are very friendly and very approachable yet the room we are expecting that we seen on expedia is not the room we get.
zea
於 2022 年 3 月住了 1 晚
6/10 一般般
真實旅客
家庭旅遊
2020年2月19日
Room was clean and staff was helpful...there was no elevator, bathroom is rather small, diningroom opens only at 8 am.
真實旅客
於 2020 年 2 月住了 1 晚
8/10 不錯哦
Bea,Manila
家庭旅遊
2019年11月10日
喜歡:整潔度和員工素質
The staff were helpful and accommodating at all times. The room was quite small, and the location is not really ideal if you want to eat out. The room has no extra sockets for charging. They only have 2 for the tv and the aircon. The lamp was not working properly.
Bea
於 2019 年 11 月住了 2 晚
10/10 有夠讚
MBEnt.
商務旅客
2019年9月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had an excellent stay at a cheaper price!
MBEnt.
於 2019 年 9 月住了 1 晚
2/10 很糟糕
真實旅客
團體旅遊
2019年9月15日
不喜歡:員工素質和住宿環境和硬體
Not worth it to stay. The place did not meet the price that we paid for the room.
真實旅客
於 2019 年 9 月住了 1 晚
10/10 有夠讚
RonnellDelaRosa,Bataan
團體旅遊
2019年8月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff are so accommodating and very polite. The room service is fast and efficient. Wifi is so good. Thank you to Ms. Therese for quality service.
RonnellDelaRosa
於 2019 年 8 月住了 1 晚
2/10 很糟糕
Monette
2019年7月10日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Monette
於 2019 年 7 月住了 2 晚
10/10 有夠讚
真實旅客
2019年7月2日
真實旅客
於 2019 年 6 月住了 1 晚
10/10 有夠讚
真實旅客
情侶出遊
2019年7月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Me and my fiance enjoyed our stay at the Grand Peninsula Suites. The staff was very helpful and extremely courteous and offered excellent service.
The hotel offers free breakfast with a cute and pleasant dining area while also sporting a quaint little pool for guests. The rooms were nice and met our needs sufficiently.
真實旅客
於 2019 年 5 月住了 6 晚
4/10 不太好
真實旅客
商務旅客
2019年6月27日
不喜歡:員工素質和住宿環境和硬體
Room rate is fine but distance is not and the not so clear room amenities.
真實旅客
於 2019 年 6 月住了 2 晚
2/10 很糟糕
真實旅客
2019年6月24日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
No intention of going back.
Poor services. Food is not tasty. Location is far from the main road.