Usually when I stay at this hotel it’s great and the staff are nice. When I first checked in I had this wonderful front desk agent, who allowed me to check in early, but afterwards the stay went down hill from there. The fridge in my room did not work, it would not get cold the entirety stay (4 nights). The next issue was that there were crickets or jumping bugs in the room. One morning I woke up to find a dead on in the bathroom, then that one turned into 3 more. The last issue with the stay was towards the end of my stay. There was a different front desk agent who was very short when speaking. I also used the laundry facility, and she moved my clothes out of the washing machine before they were finished WITHOUT ASKING. I had found my clothes thrown to the side, with another guest using the wash. This wouldn’t have been a problem if I was contacted first because the clothes were removed without permission. To prevent it from happening to my clothes in the dryer, I asked her how long the cycle was. To this point she gave me an incorrect time, for longer, which means my clothes would have been left if I didn’t come down early.