The location of the hotel is not really close to the train station. However, the room is clean and the service is quite good. It is a classical and nice hotel.
Lovely, cozy and quiet. Staff are polite and friendly. Decided to add breakfast and it was nice to have an assortment of offerings instead of our daily cafe and croissant on the street.
Stayed on a Monday night so many things closed but was still relaxing to stroll the streets.
Andrea
於 2024 年 10 月住了 1 晚
10/10 有夠讚
David
情侶出遊
2024年10月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location, only a few minutes from
the roman arena. Beautiful bathroom in a very cute room. Nice breakfast. Best to arrange parking at the site or even better to park at a lot outside the tiny old city, and walk in. Better than negotiating the automatic traffic barriers.
David
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Michelle
情侶出遊, 團體旅遊
2024年9月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very old hotel, but very well maintained.
Michelle
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Manuela
家庭旅遊
2024年8月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Es war ein toller Aufenthalt. Das Personal war super nett und hilfsbereit. Das Frühstück war toll und sehr vielfältig.
Manuela
於 2024 年 7 月住了 3 晚
10/10 有夠讚
Donald
情侶出遊
2024年8月4日
喜歡:整潔度、員工素質和住宿環境和硬體
The whole town of Arles had a power outage for most of one day and night. The staff were very good about trying to make people comfortable and provided small lanterns, charging for phones, and stayed up through the night to ensure people had their needs
Donald
於 2024 年 8 月住了 3 晚
10/10 有夠讚
Timothy
2024年7月18日
Timothy
於 2024 年 7 月住了 2 晚
10/10 有夠讚
Kellen
家庭旅遊
2024年7月17日
喜歡:整潔度、員工素質和住宿環境和硬體
All of the staff were friendly and helpful. Excellent location to dining, tourist sites and shopping.
Kellen
於 2024 年 7 月住了 2 晚
10/10 有夠讚
Paula
家庭旅遊
2024年7月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Delightful Stay in Arles
We had a great stay at the Hotel de la Muette in Arles. Staff members were unfailingly polite and helpful, and our room was clean and comfortable. Breakfast offered a nice variety of tasty items. The hotel is conveniently located near the Arena and Place du Forum, and it's walkable (though not necessarily close) to the train station.
This hotel would not be a good choice for guests with mobility issues, as there's no elevator, and rooms are reached via a spiraling staircase. (Hotel personnel offered assistance carrying our bags up the steps, but we were able to manage on our own.) As long as you can manage the stairs, this hotel is a gem.
I would definitely stay there again.
Paula
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Lori
2024年7月2日
Super nice hotel with great staff and location !!!
Rooms are small and stairs challenging
Stay on first floor if you have trouble with stairs
Very close to sites of Arles
Great breakfast but not included
Lori
於 2024 年 6 月住了 4 晚
10/10 有夠讚
Sussie
家庭旅遊
2024年7月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A wonderful place to stay in, lovely staff so serviceminded! Stayed for one night with three kids, nice restaurants just around the corner!
Sussie
於 2024 年 6 月住了 1 晚
2/10 很糟糕
Richard
2024年6月30日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Awful - avoid at all costs!
Awful! We checked out early after one night due to the huge mould problem in the bathroom, uncomfortable bed and grotty bedroom. We explained that even due to mould, we were ok to pay for the one night we’d stayed, but didn’t want to stay the other six nights we’d booked in advance. They made us pay for a total of three nights (the one we’d stayed plus an additional two) even though the condition of the room was appalling. We had no choice as they had our credit card details and this was the terms and conditions of Hotels.com. The hotel was rude, unapologetic for the terrible condition of the room, and unprofessional. Thankfully we checked into L’Arlatan only a few metres down the road and had a fantastic stay - a world apart from La Muette!
Richard
於 2024 年 6 月住了 7 晚
10/10 有夠讚
Mishal
家庭旅遊
2024年6月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A delightful place- clean rooms, very comfortable beds. The best part of the place is that everyone is warm and friendly and helpful- in a sincere way. We all as a family agreed this was our favorite place to stay in France. Thank you for your great customer service and quality accommodations! Oh and the breakfast was excellent!
Mishal
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Maria
情侶出遊
2024年6月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was one of the best hotels we booked in France (and we booked several). The location was perfect! The medieval feel of the room was a plus and it was spacious and comfortable. The staff was very helpful and kind, especially Abigail who helped us with the parking and breakfast. The breakfast was outstanding! We wish we would have booked more days in this place! Would highly recommend!
Maria
於 2024 年 6 月住了 2 晚
8/10 不錯哦
Julio
2024年6月25日
Julio
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Mary
家庭旅遊
2024年6月24日
喜歡:設施服務
This property was a gem! The room was set up perfectly for a family of 4 (older children) with two twin beds up in a loft. The room was immaculate, and the breakfast buffet was delicious. The location is quiet.
Mary
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Thierry
家庭旅遊
2024年6月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is super friendly, the property is awesome, like sleeping in a medieval castle and overall the stay was great. Would definitely recommend.
Thierry
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Katherine
情侶出遊
2024年6月2日
喜歡:整潔度、員工素質和住宿環境和硬體
Loved staying at this Family run Boutique Inn.
So unique and felt like staying in a castle. The atmosphere and friendly service was wonderful and we would definitely love to stay here again. Highly recommend it.
Katherine
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Håkan
家庭旅遊
2024年6月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very cozy hotel in the center of old town in Alrles. Clean and fresh, very friendly staff. Only downside was lack of car park and the winding stairs to our room. But what else to expect in this environment.