I stayed in the hotel for four days with my kids and parents. The hotel overall is good compared to others in the city. Just the hotel is still on the construction nearby and therefore when we had breakfast in outdoor area there's so many flies. Other than that, I would say it's satisfied and the restaurant manager was so nice to my kids. I'm particularly impressed by the manager Joyce who handled my grievance on a misunderstanding about the shuttle bus service. She managed it in very professional and sophisticated manner. The Korean lady in the reception is also very nice and polite. We have rented a car in Hertz there but it's quite expensive.
Mary
10/10 有夠讚
Glemuel Rick
家庭旅遊
2025年1月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Worth the money.
Glemuel Rick
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Glemuel Rick
家庭旅遊
2025年1月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It's worth the price.
Glemuel Rick
於 2025 年 1 月住了 1 晚
10/10 有夠讚
LILIBETH
家庭旅遊
2025年1月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Family friendly! Great staff
LILIBETH
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Michelle
家庭旅遊
2024年12月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Widus staff are very friendly and very attentive with what we need.
Michelle
於 2024 年 12 月住了 6 晚
4/10 不太好
Michael
家庭旅遊
2024年12月19日
喜歡:整潔度、設施服務和住宿環境和硬體
The buffet breakfast was wonderful! My only complaint is our arrival. We used GPS to find the hotel. The luggage and valet men told us we were at the wrong place and sent us across to a different hotel. This was wrong so we came back, as we drive back he is yelling at us to turn around and go the other way, he was screaming. Finally we ignored him and went to check in at the front desk, yes we were at the right hotel. Maybe that guy was new but his behavior was not something tolerable after our exhausting travels. Later my husband tried to go get his phone out of our car, since they only offer valet they tried to charge him full valet service for retrieving his phone. The breakfast was great but I would never stay here again.
Michael
於 2024 年 12 月住了 1 晚
4/10 不太好
sean j
2024年12月11日
不喜歡:整潔度
The quality of the food was very poor, all the food i received weather i ordered or buffet style was always cold. Had to send back my soup my fries and at that point i gave up. I started to order in from other places.
The water was never hot just warm in the shower. The bed was very uncomfortable, very hard, slept on the sofa in the living room.
T
sean j
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Joseph Jay,WHEELING
2024年12月4日
Joseph Jay
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Ruffa mae
2024年12月2日
Ruffa mae
於 2024 年 11 月住了 1 晚
8/10 不錯哦
Indira
情侶出遊
2024年11月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We made a reservation for the previous night to guarantee an early check-in because our flight was arriving at about 4:30am. The lady that checked us in was so kind and helpful, she let us stay until 1pm when the normal checkout time was 11am. We were so tired from traveling so the extra time was very much appreciated.
Indira
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Thomas,San Bruno
家庭旅遊
2024年10月17日
喜歡:設施服務
It is simply the best!
Thomas
於 2024 年 10 月住了 4 晚
10/10 有夠讚
SANG HYUN
商務旅客
2024年10月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
SANG HYUN
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Cherry Anne
2024年10月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel itself is good. The staff is friendly. There’s a lot of renovation ongoing on the hotel. My small nit is there’s not much to do in the area except for the casino. There’s a 7-11 across the street that is not so convenient given it’s a 6-lane road cross and no zebra crossing. But it’s the only place where you can buy anything. The water pressure is also too low (on the 5th flr) for the rain shower, but handheld one works fine. There is a shuttle going to a nearby SM mall but I didn’t get to try it. Recommend the in-room massage service.
Cherry Anne
於 2024 年 10 月住了 1 晚
10/10 有夠讚
真實旅客
團體旅遊
2024年10月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Maritoni
家庭旅遊
2024年10月11日
喜歡:員工素質
不喜歡:住宿環境和硬體
The property was fine, however, during our stay, there was a huge leak in the hallway right outside our door. Also, there was work being done in one of the main hallways, which affected my father's transport from his room to the lobby, since he is in a wheelchair. Also, the bed was super hard. When we arrived, there was an open coke can on our balcony. The casino is nice and I like that this property is connected to it. The front registration staff was very nice and helpful.