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Grand Plaza Hotel & Wellness

5.0 star property
Luxurious ski hotel with 2 restaurants

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Photo gallery for Grand Plaza Hotel & Wellness

Reception
Terrace/patio
Daily buffet breakfast (EUR 23 per person)
Deluxe Double Room | Hypo-allergenic bedding, down comforters, memory foam beds, minibar
Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Room service
  • Breakfast available
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
  • 12 Ping (40 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room (2 adults + 1 child)

Deluxe Triple Room (2 adults + 1 child) | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Deluxe Triple Room (2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
  • 12 Ping (40 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Premier Double Room

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Premier Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Single Room

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Premier Single Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
  • 8 Ping (26 square meters)
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Triple Room (3 adults)

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Deluxe Triple Room (3 adults)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 12 Ping (40 square meters)
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for The Grand Level Family Suite

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

The Grand Level Family Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 18 Ping (60 square meters)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for The Grand Level Suite

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

The Grand Level Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 18 Ping (60 square meters)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse Superior

Penthouse Superior | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Penthouse Superior

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
Carrer de na Maria Pla, 19-21, Andorra la Vella, AD500

What's nearby

  • Andorra Massage - 2 min walk - 0.2 km
  • Pyrenees Andorra Shopping Centre - 10 min walk - 0.9 km
  • Caldea Spa - 10 min walk - 0.9 km
  • Church of Saint Stephen - 13 min walk - 1.1 km
  • Casa de la Vall - 14 min walk - 1.2 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 55 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Restaurant 120 - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Lizarran Andorra - ‬4 min walk
  • ‪IQOS Lounge - ‬3 min walk

About this property

Grand Plaza Hotel & Wellness

Luxury hotel near Pyrenees Andorra Shopping Centre
Located close to Illa Carlemany Shopping Center and Caldea Spa, Grand Plaza Hotel & Wellness provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Hit the slopes at this hotel offering a ski shuttle, ski passes, and ski storage. Indulge in aromatherapy, a body wrap, and a body scrub at Diamond Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. Yoga classes and fitness classes are offered at the health club; Grand Plaza Hotel & Wellness also has a fireplace in the lobby, car rentals on site, and a bar. Free in-room WiFi is available to all guests, along with a business center and a steam room.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Babysitting (surcharge), a 24-hour front desk, and luggage storage
  • Massage treatment rooms, a computer station, and multilingual staff
Room features
All 90 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Hypo-allergenic bedding, memory foam beds, and down comforters
  • Bathrooms with showers and free toiletries
  • 55-inch Smart TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Languages

Catalan, English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Secured, covered self parking on site (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 23 for adults and EUR 11.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Restaurante Instants
  • Restaurante Sottovoce

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 24 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 11.50 for children
  • Covered self parking fee: EUR 30 per night
  • Pet fee: EUR 24 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 25 per day
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 6 years old are not allowed in the health club or fitness facility, and guests under 18 years old are only allowed in the health club and fitness facility with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Plaza Andorra la Vella
Plaza Andorra la Vella
Hotel Plaza
Grand Plaza Hotel Wellness
Plaza & Wellness Andorra Vella
Grand Plaza Hotel & Wellness Hotel
Grand Plaza Hotel & Wellness Andorra la Vella
Grand Plaza Hotel & Wellness Hotel Andorra la Vella

Frequently asked questions

Is Grand Plaza Hotel & Wellness pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 24 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Plaza Hotel & Wellness?

Self parking is available for EUR 30 per night.

What time is check-in at Grand Plaza Hotel & Wellness?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Plaza Hotel & Wellness?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Grand Plaza Hotel & Wellness located?

Located near the slopes, this Andorra la Vella hotel is in the city center, within a 10-minute walk of Illa Carlemany Shopping Center and Pyrenees Andorra Shopping Centre, and close to winter sports such as skiing lessons. Caldea Spa and Carmen Thyssen Museum are also within 15 minutes.

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Grand Plaza Hotel & Wellness Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 188 out of 351 reviews
Rating 8 - Good. 109 out of 351 reviews
Rating 6 - Okay. 32 out of 351 reviews
Rating 4 - Poor. 14 out of 351 reviews
Rating 2 - Terrible. 8 out of 351 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karthiga

Best staff I've ever met.
Stayed 2 nights in Sep 2024

10/10 Excellent

Barry

Beautiful hotel with great location and staff. The staffers are friendly, helpfulness, professional and always willing to go the extra mile. Love this Place!
Stayed 2 nights in Sep 2024

10/10 Excellent

Janie

Beautiful and modern hotel. Easy and welcoming check in. Helpful staff. Room was spacious and well-appointed. We are here only one night but would definitely come again!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Superb hotel and great staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Tatiana

Excellent location and friendly staff! Love Julio! He is the best!
Stayed 2 nights in Aug 2024

10/10 Excellent

marisol

Lovely hotel, spacious rooms and the staff could not be any nicer and accommodating.
Stayed 2 nights in Jul 2022

10/10 Excellent

Zygmunt

Good location; very clean and modern; fabulous staff - very helpful and friendly
Stayed 1 night in Mar 2023

10/10 Excellent

Paige

Confortable and clean
Stayed 2 nights in May 2024

10/10 Excellent

Jeffrey

The hotel was very bright and looked amazing inside and out. And the staff was very helpful. The hotel was located near a wide range of shopping and food options.

10/10 Excellent

Tracy

Luxury at its finest
Luxurious and the spa is top of the line! So close to fantastic shopping.
Stayed 2 nights in Dec 2023

10/10 Excellent

Katherine

Our favorite part of the hotel was the Spa. It was excellent. The breakfast buffet was also excellent.
Stayed 2 nights in Apr 2023

10/10 Excellent

Marc

The reception staff were extremely professional. A lovely room!
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Lovely hotel. Staff was very accomodating and nice. Ubfortunately there wasnt enough staff. Apparently they laid off many staff shortly before we arrived.
Stayed 1 night in May 2023

8/10 Good

Fern

Great staff; very noisy location. Had to request a different room after the first night of our stay. Our request was accommodated. Enjoyed the spa facilities.
Stayed 3 nights in May 2023

8/10 Good

michael

Honestly, everyone and everything
Stayed 2 nights in Aug 2023

6/10 Okay

Henrik

It can be done much better.
Good check in, ok room, but consider the breakfast as scam. There was nothing hot at the buffet, and we were informed that we could order from a menu card, with mostly sandwich. First when i asked if they could make something else, like bacon, eggs and other stuff, it came up. I asked for sofrboiled eggs, that needed to boiled for 6 minutes. But they onky got 2-3 minutes and was raw inside. Tge becan looked liked something that had been heated under hot water and not fried. And for that they want 24 euro,and no discount for badly served food. Dont do that. Go somewhere else. We also went to the spa. I like spa, to relax, but there was a group of 6 spanish women that was shouting for 1 hour, and had no respect for others and the staff said nothing. And watch out for the floor. It can be slippery. The 1 hour we were there, we saw 2 felt.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tatiana

no review
Stayed 2 nights in Aug 2022

6/10 Okay

Laurence

I bought a package including a suite and a spa visit. At check-in they said I had to call a number to reserve my spa time, but I called many times to reserve the spa time and a massage but could not get a reservation. Consequently I never got to use the spa package that was part of what I paid for.
Stayed 1 night in Jun 2023

4/10 Poor

HECTOR

The hotel is good. Very nice accommodation. Service is very good. And the staff at reception is amazing. Everything would have been perfect had one of my shirts (only had two shirts for a two day trip) that I forgot in the first room I slept in had not been stolen. Long story short, I had to change rooms on the first night bcs A/C had a problem. While moving rooms, I forgot to repack one of my shirts and I left it hanging in the closet of the first room. I told them about it the next day, they looked for it and it was nowhere to be found. All I got was: are you sure you left it there? (there are three places where my shirt could be: luggage, closet or on me!!!😂, it was not in the luggage nor on me). A visibly disturbed staff replied: “sorry for the inconvenience”! It was sad and hilarious😂. They get A for effort in trying to find it. An F for not having a response protocol when a shirt is stolen in their hotel.
Stayed 2 nights in Feb 2023

10/10 Excellent

Michel

Super hôtel je recommande Personnel toute accueillant Service réactif et impecable
Stayed 1 night in Nov 2024

4/10 Poor

Francy

Liked: Cleanliness
Tenía demasiado ambientador, limpian con productos muy químicos cancerígenos. Exceso de Ambientador muy impregnado desde la entrada hasta las habitaciones y ponen este ambientador en los cogines del sofá, muy bruta esta cosa. Te marea
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Super hôtel !
Stayed 3 nights in Oct 2024

10/10 Excellent

Rolando

Muy buen hotel Muy cerca de la zona comercial
Stayed 2 nights in Nov 2024

10/10 Excellent

Mercedes

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Nous avons passé un excellent séjour, le peronnel a été extremement agréable, disponible. Nous reviendrons...
Stayed 1 night in Oct 2024