Had prepaid reservation, hotel full when we arrived. Expedia states that refund is not possible. From reading feedback this is a repeat occurrence with this hotel. Avoid.
Charles
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Thomas
2025 年 3 月 31 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Don’t choose Monument Suites. Stay away.
We had reservations but were turned away and were forced to stay somewhere else.