No smoking is permitted, but our room had a nasty smoke odor that hit us as soon as we walked in, and sadly the walls were dirty. The door lock was ghetto-rigged as if someone tried breaking in and fixed it as cheaply as possible. We had mentioned that we would please have the two rooms next to each other, but reception said there were none available. When we got to our room, we walked out and realized that another customer had gotten a closer room close to our 2nd room, which I thought was not cool for not being honest with your customer who paid to keep your business running. I called earlier to ask about having the two rooms next to each other and said to come in and let them know so that they could accommodate our needs but that never happened. We Didn’t feel the need to make it a huge deal since we were only there for one night to party figured a review would be best.
yesenia
於 2024 年 12 月住了 1 晚
4/10 不太好
Donald
2025年1月9日
喜歡:員工素質
Staff was very friendly and helpful. Calling the room to check on any problems. TV had bad reception. The reset they came and performed did not correct the problem till the next morning. Room location was next to outside entrance and also the pool. Water plumbing from other rooms and sources was disturbingly loud inside the room. Hall lights were visible thru door gaps from inside. Sound proofing techniques could improve room comfort.
Donald
於 2025 年 1 月住了 1 晚
2/10 很糟糕
Angela
情侶出遊, 商務旅客
2025年1月7日
不喜歡:員工素質和住宿環境和硬體
This property was dirty. The shower and tub had soap scum all over like it hadn’t been cleaned, the TV was broken, the hair dryer didn’t work, the bed was not comfortable. Called the front desk as soon as I arrived to tell them about the issues and they couldn’t decide where they would move me. Gave me three different room numbers and none of them would work so they couldn’t change the room. Wouldn’t stay here again.
Angela
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Gerardo
2025年1月5日
喜歡:員工素質、設施服務和住宿環境和硬體
Good.
Gerardo
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Nohemi
2025年1月3日
喜歡:整潔度、員工素質和住宿環境和硬體
Nohemi
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Leah
2024年12月28日
Leah
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Rahul
2024年12月2日
Rahul
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Katelin
情侶出遊, 寵物同遊
2024年11月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel and lovely staff!
Katelin
於 2024 年 11 月住了 2 晚
6/10 一般般
Bill
情侶出遊, 家庭旅遊
2024年11月23日
不喜歡:員工素質、設施服務和住宿環境和硬體
Ok
Bill
於 2024 年 11 月住了 1 晚
6/10 一般般
Eugene
2024年11月3日
Eugene
於 2024 年 10 月住了 3 晚
10/10 有夠讚
Breonna T
2024年11月2日
Breonna T
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Tom
2024年10月20日
Tom
於 2024 年 10 月住了 1 晚
4/10 不太好
Claudia
2024年10月19日
不喜歡:員工素質和住宿環境和硬體
Stayed 3 days and TV never worked. We reported it as soon as we got there. They promised to take care of it multiple times but it was never solved.
Claudia
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Candy
家庭旅遊
2024年10月15日
喜歡:整潔度、員工素質和住宿環境和硬體
Pet friendly but no place to bring dog outside to go to washroom. Signs everywhere saying do not let pets in this area all around property but no alternatives offered
Candy
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Jose
2024年10月14日
不喜歡:整潔度、員工素質和住宿環境和硬體
Jose
於 2024 年 10 月住了 1 晚
8/10 不錯哦
kevin
2024年10月12日
喜歡:整潔度、員工素質和住宿環境和硬體
Great
kevin
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Thomas
2024年10月11日
Thomas
於 2024 年 9 月住了 3 晚
6/10 一般般
Tobias
2024年10月10日
Tobias
於 2024 年 10 月住了 1 晚
10/10 有夠讚
YVONNE
2024年10月10日
喜歡:整潔度、員工素質和住宿環境和硬體
Good
YVONNE
於 2024 年 10 月住了 3 晚
8/10 不錯哦
Carl
2024年10月8日
喜歡:員工素質
Carl
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Javier
家庭旅遊
2024年10月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
Javier
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Scott
2024年10月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room was fine and clean. Very noisy at times.
Scott
於 2024 年 10 月住了 3 晚
2/10 很糟糕
Sugar
2024年10月7日
Sugar
於 2024 年 10 月住了 1 晚
2/10 很糟糕
GENEVIEVE
情侶出遊
2024年9月23日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The 250.00 cash deposit for damages then had the neeve to put us in a room with Bathroom ceiling falling in and tub was cracked. Refrigerator had dents on the exterior also the inside was missing part, which made it very inconvenient to try to store drinks and food.The cable went out for four hours when we tried to call the front desk the phone in the room died. They sent a Maintenance guy he fixed the cable but nothing else. He stated he would make a note of it. Also the Hot tub was Very dirty.
The water was brown You could literally see the dirt.When I notified the front desk she stated next time they could give me a different room. No Compensation. There is no next time ever