The front desk has way too much attitude. I held three rooms on my credit card for our group, but had not pre-paid the rooms. When we checked in, the front desk insisted that we had pre-paid rooms and would not check their records. Needless to say, someone figured out that the rooms were not pre-paid and, instead of charging each room to the card held for incidentals, all the room charges ended up on my card. My friends will pay me back, but I don't appreciate carrying an extra $1900 of charges on my card.