A disappointing stay from start to finish. Really rude staff (excluding the reception staff and Camilla) poor quality food, bad access points to rooms, basic furnishings, the breakfast buffet was honestly no better than a 3 star hotel. If you’re looking for something luxury and 5star, you will not get it here.
Dan
於 2024 年 10 月住了 5 晚
2/10 很糟糕
Dan
2024年11月1日
不喜歡:整潔度和客房舒適度
A poor stay at Baobab
We stayed as a group of friends and experienced the worst service I think I’ve ever come across in any hotel. The restaurant staff were incredibly rude throughout, the food was very basic and sometimes quite shocking considering it’s a 5 star hotel. On multiple occasions, they got our food order wrong and visibly huffed when we asked them to correct it. The rooms were basic, very hard to get to due to the limited access points, so we regularly got lost. The grounds of the hotel were also quite dirty, especially the lifts and strong smell of bins. Quite a shocking stat to be honest.
Dan
於 2024 年 10 月住了 5 晚
2/10 很糟糕
真實旅客
團體旅遊, 家庭旅遊
2024年11月1日
不喜歡:整潔度和客房舒適度
Would NEVER go back.
A really poor stay at Baobab! Not a 5 star hotel at all. All restaurant staff were extremely rude and not welcoming at all. Often stood for 15minutes at an empty bar waiting to order food. Staff would see you waiting and then continue to ignore you. The food was very basic and often poor quality. Not what you’d expect for a 5 star hotel. I wish we’d stayed in the Hard Rock instead.
真實旅客
於 2024 年 10 月住了 5 晚
8/10 不錯哦
Kenneth
2024年9月22日
喜歡:整潔度和住宿環境和硬體
Kenneth
於 2024 年 9 月住了 14 晚
8/10 不錯哦
Jason
家庭旅遊
2024年8月26日
喜歡:整潔度、設施服務和住宿環境和硬體
Jason
於 2024 年 8 月住了 7 晚
8/10 不錯哦
Jason
家庭旅遊
2024年8月16日
喜歡:整潔度、設施服務和住宿環境和硬體
Jason
於 2024 年 8 月住了 7 晚
10/10 有夠讚
Valentin
家庭旅遊
2024年8月10日
喜歡:整潔度和客房舒適度
Volveremos
Un sitio maravilloso, cerca de todo y súper tranquilo
Volveremos
Valentin
於 2024 年 8 月住了 4 晚
8/10 不錯哦
Felicity
2024年7月5日
不喜歡:整潔度
Felicity
於 2024 年 6 月住了 6 晚
10/10 有夠讚
Sheila
2024年6月2日
喜歡:整潔度和客房舒適度
Sheila
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Jacqueline
親子旅遊
2024年5月27日
喜歡:整潔度和住宿環境和硬體
The classes at Activate were great. The children’s playroom was immaculate and beautifully designed. Our apartment and balcony with jacuzzi was incredible. The jacuzzi was definitely worth getting!!
Jacqueline
於 2024 年 5 月住了 9 晚
10/10 有夠讚
Margrethe Joanne Lize van
家庭旅遊, 親子旅遊
2024年5月11日
喜歡:整潔度、設施服務和住宿環境和硬體
Wat een heerlijk resort! Alles klopt. Vriendelijk personeel die je altijd vriendelijk groeten en helpen. Alles zit erbij, tot aan je vaatwassertabletten en koffiecups aan toe. Heerlijk terras met ligstoelen, loungeset en eettafel. Twee heerlijke gedeelde zwembaden. Eentje bij de bar en de andere wat rustiger.
Je betaalt wat, maar dan heb je ook echt wat. Aanrader.
Margrethe Joanne Lize van
於 2024 年 5 月住了 7 晚
10/10 有夠讚
lisa
家庭旅遊
2024年4月18日
喜歡:整潔度、設施服務和住宿環境和硬體
Just got back from an amazing seven days at Baobab and was so sad to leave ! We stayed in a 2 x bedroom suite with pool and was perfect ! My brother was recovering from a major operation so we hardly left our suite and didn’t need to as got food delivered from room service which was really good and not far away was a mini market to get drinks etc the spa was brilliant too as my brother had a couple of massages , the staff are all so lovely and go above and beyond to help with anything you need and a huge thank you to Camilla ! We will definitely be booking again !
lisa
於 2024 年 4 月住了 7 晚
10/10 有夠讚
Mark Anthony
2024年4月3日
Mark Anthony
於 2024 年 3 月住了 7 晚
10/10 有夠讚
Alexandra
親子旅遊
2024年3月31日
喜歡:整潔度、設施服務和住宿環境和硬體
Loved it - ticked all boxes
Alexandra
於 2024 年 3 月住了 7 晚
10/10 有夠讚
Finbarr
情侶出遊
2024年3月29日
喜歡:整潔度和住宿環境和硬體
Beautiful place with really friendly and helpful staff. Food was lovely too. We didn’t get our upgrade and the only complaint we have is that the hot water runs out very quickly. Also, it doesn’t a shop for essentials.
Finbarr
於 2024 年 3 月住了 8 晚
10/10 有夠讚
Egil Mølsted
2024年3月26日
喜歡:整潔度和客房舒適度
Egil Mølsted
於 2024 年 3 月住了 10 晚
8/10 不錯哦
melanie
家庭旅遊
2024年3月10日
喜歡:整潔度和客房舒適度
Lovely modern hotel with great breakfast.
Lovely hotel but not 5star yet. Lovely balcony with fab views. Breakfast amazing. Great kitchen area . Bedroom dark.