Property is certainly not 3-4 star as advertised. A LOT of work is needed to get to that point especially in terms of bathrooms (there was mold in bathrooms, floors uneven, shower area was horrible) and cleanliness. Limited amenities. Food was good and cultural activities were well arranged. Overall un- satisfactory stay!
harleen
於 2024 年 4 月住了 2 晚
8/10 不錯哦
gaurav
親子旅遊
2024年3月9日
喜歡:整潔度、員工素質和住宿環境和硬體
the property was clean but everything was for purchase.
I would say in mount abu there are not too many options when it comes to hotel.
i would say that the room was clean, open, it was certainly overpriced.
the travel services from the hotel including the taxi service was very overpriced.
gaurav
於 2024 年 3 月住了 2 晚
8/10 不錯哦
Munira
情侶出遊
2024年1月31日
喜歡:員工素質、設施服務和住宿環境和硬體
Good location and nice hotel with mountain view.
Munira
於 2024 年 1 月住了 2 晚
6/10 一般般
Bharat
家庭旅遊
2024年1月11日
喜歡:整潔度和住宿環境和硬體
Clean in the reception area but avarage cleanliness in the rooms and really bad in the bathroom. !!!
Bharat
於 2024 年 1 月住了 2 晚
10/10 有夠讚
Vaibhaviben
2023年11月25日
Vaibhaviben
於 2023 年 11 月住了 2 晚
10/10 有夠讚
Bharat
團體旅遊, 家庭旅遊
2022年12月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Superb stay!!! 👌
Very good property... big rooms... very comfortable... excellent service... gr8 food... well maintained... very peaceful... good location... gr8 views of the mountains... they also arranged a special screening of the football world cup matches for guests on projector...
Bharat
於 2022 年 12 月住了 2 晚
6/10 一般般
kshitiz
2022年12月24日
kshitiz
10/10 有夠讚
Brij Bihari
2022年5月24日
喜歡:員工素質和住宿環境和硬體
Brij Bihari
於 2022 年 5 月住了 1 晚
6/10 一般般
Preeti
家庭旅遊
2021年10月18日
不喜歡:員工素質
Food quality was not good. Options in the breakfast buffet were limited and Service was also disappointing. This property is not worth the price they charge.
Preeti
於 2021 年 10 月住了 1 晚
6/10 一般般
Sahaj,Gurgaon
情侶出遊
2020年12月17日
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
the food is amazing... .. we had not had a better noodles and chicken anywhere ... without red chilly and it was just yummm...
Sahaj
於 2020 年 12 月住了 1 晚
6/10 一般般
Tavleen
家庭旅遊
2020年11月19日
喜歡:整潔度和員工素質
Tavleen
於 2020 年 11 月住了 1 晚
6/10 一般般
Avnish
家庭旅遊
2020年10月25日
喜歡:整潔度
不喜歡:住宿環境和硬體
Not a 4 star property, 2.5 stars at best.
This property is not definitely 4 star. I've stayed in 3 star resorts that had much better comfort and facilities. Upon arrival, the AC was not working (had to ask room service to change remote batteries), TV had bare minimum SD channels, there was no food menu present in the room. The bar was closed.
One thing that was definitely above the level of 5 stars was food prices. 2 Teas for Rs. 286 is something I'm having hard time digesting. No wonder the guests bring food from nearby local restaurants. The rooms are not in great shape, the box springs under mattresses do hurt you, you can feel them. No Dental, shaving kit, something that many 3 star rated properties have. Not coming here again.
Avnish
於 2020 年 10 月住了 1 晚
6/10 一般般
Subash,Mississauga.ont
家庭旅遊
2020年3月14日
喜歡:整潔度
Pool was not clean, full of dirt and leafs.could not enjoy, also no fitness or exercise room is there. Food is ok. Customer service is slow, takes times. Out of five ,I gave three.it is three star services.
Subash
於 2020 年 3 月住了 2 晚
10/10 有夠讚
Adish
家庭旅遊
2020年1月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome and Fantabulous
It is one any only one amazing resort compared to other properties in mount Abu. Family enjoyed very much. Breakfast was amazing. The only negative point is check out time which is 10:00 AM which is actually not possible to complete the breakfast and then get ready and leave the room. It should be 12:00 PM. Check in time can be 02:00 PM instead of usual 12:00 PM currently.
Adish
於 2020 年 1 月住了 1 晚
8/10 不錯哦
GEETA
2019年12月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Money well spent
Value for money
GEETA
於 2019 年 12 月住了 2 晚
10/10 有夠讚
真實旅客
2019年12月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 12 月住了 2 晚
10/10 有夠讚
真實旅客
家庭旅遊
2019年12月9日
喜歡:整潔度、設施服務和住宿環境和硬體
Nice property. WIFI only in lobby. Only one hr free WIFI in room of total stay, which didn't work. Only one water bottle per day to share with three guests.
真實旅客
於 2019 年 11 月住了 2 晚
10/10 有夠讚
真實旅客
家庭旅遊
2019年11月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Location is superb and services are also good. We enjoyed our stay .. was really good experience.
真實旅客
於 2019 年 11 月住了 1 晚
6/10 一般般
真實旅客
2019年7月11日
真實旅客
於 2019 年 7 月住了 3 晚
2/10 很糟糕
Monica,Chandigarh
情侶出遊, 商務旅客
2019年5月15日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
There was nothing unique about sterling resorts Mount Abu, such kind of property should shut down. The full tariff of the room was already paid 5 days prior to the checkin, but still my room was given to some other guest and by the time when I reached, there was no other room left in the category which I booked. We were made to wait till 6 pm for the room to get vacant by another guest. Breakfast is horrible and pathetic, staff is not at all trained and professional in their work, especially at reception, rooms are not at all clean and in terrible condition. It took almost 1.5 days to bring one chair for balcony seating. In nutshell it was an intolerable resort. Only two water bottles of 500 ml each were allotted per day for a room and on asking for more, it was flatly refused. We paid a very high amount of money for such a awful and atrocious place. I suggest to everyone that one should not book this Sterling resort at all.
Monica
於 2019 年 5 月住了 2 晚
10/10 有夠讚
真實旅客
情侶出遊
2019年3月8日
喜歡:整潔度和員工素質
The staff was very helpful and Sandeep kaur was very helpful