順德 5 星級飯店

「地理、房間、服務極好。 但早餐時招待入座的員工感覺不太專業，另外，酒店在早餐時會不定時把剛蒸好的點我送到各餐桌，但我們坐在較遠的位置，員工每次都沒有把點心送到較遠的位置，我們等了三輪也沒有，我忍不住過去問送點心的員工，他說最後一籠剛派完。這是因為他安排很差，每次先派近的桌子，完全沒顧及坐在較遠的客人。雖然酒店說可專門蒸一籠給我，但我說不需要了，只想提出派送員的問題。」

「整體來講各方面都很好，服務熱情，有賓至如歸的感覺！」

「The staff are very nice. They cared about my request, upgrading my room with birthday decorations. Furthermore, the staff gave me the birthday cake as a free gift, together with a handwriting welcome card by Ms Dolly. Thanks to the staff very much! Except the good service, the room was good maintained, clean and well equipped. 」

「Everything is good except that the rooms were available after 3:30pm which was a bit late.」

「good choice!」

「今次最深刻的體驗呢，就是遇到一個親切殷勤嘅餐廳員工。Aline Guo 姐姐。貼心介紹餐廳嘅食物。了解每個客人嘅需要。盡心協助。充滿笑容及表現專業嘅服務態度。值得一讚。令到我下次都想再來衝動。」

「Overall staff are friendly and helpful 」

「Location is good, staff is polite 」