川越 5 星級飯店

「The staff speak very good English and are very willing to help. Kudos to Ryotaro and Shuya from Guest Services for being exceptional!」

「The hotel’s location is fantastic and the view is superb. However, there’s still room for improvement in respect of service. Whenever we requested something, we were attended to in piecemeal fashion. Staff’s level of English may need to be improved. In addition, the bathtub was not equipped with shower gel or shampoo, and there is no TV in the bathroom. The TV also do not have Netflix or Apple TV functions. The theme of the room is also not Japanese enough, for which I cannot tell any visible...

「will visit it again」

「完美的星野，人員服務以及飯店設施都維持極佳的水準，榻榻米的香氣讓人心曠神怡，下次前往東京仍會選擇星野東京」

「Excellent hotel with classic Japanese Garden.」

「服務人員都超nice Lobby bar 超漂亮 cocktail 超好喝，極推！」

「Nice Hotel! Convenient transportation and meals. Hotel staff service is very good.」

「Excellent service, view and location 」

「I like it! 」

「Very good」

「Nice hotel and service. Still my first choice in Tokyo so far.」

「很棒的飯店。希望下次在來住」