JM Marvel Hotel & Spa

4.0 star property
Upscale spa hotel, walk to St. Joseph's Cathedral of Hanoi
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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for JM Marvel Hotel & Spa

Front of property
Bar (on property)
Honeymoon Suite | Minibar, in-room safe, desk, rollaway beds
Bar (on property)
Banquet hall
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast included
  • Air conditioningAir conditioningAir conditioning
  • Spa
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000
  • Popular LocationHanoi Old Town Night Market9 min walk
  • Popular LocationHoan Kiem Lake11 min walk
  • Popular LocationHanoi Opera House3 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive
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Room options

Honeymoon Suite

10/10 Exceptional

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 7.56 Ping (25 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

Family Suite

8/10 Very Good

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 8.46 Ping (28 square meters)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Marvel Balcony

10/10 Exceptional

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
  • 6.04 Ping (20 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Cozy Twin Room

10/10 Exceptional

Highlights

Air conditioning
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
Cable channels
  • 4.83 Ping (16 square meters)
  • Sleeps 2
  • 2 Twin Beds

Suite

10/10 Exceptional

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 7.56 Ping (25 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Room

10/10 Exceptional

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 4.83 Ping (16 square meters)
  • Sleeps 2
  • 1 Queen Bed

Family Cozy Room

10/10 Exceptional

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 8.46 Ping (28 square meters)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Deluxe Cozy Double Room

9.4/10 Wonderful

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 4.83 Ping (16 square meters)
  • Sleeps 2
  • 1 Queen Bed

Honeymoon Marvel Balcony

10/10 Exceptional

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
  • 6.04 Ping (20 square meters)
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Hanoi

Located in Hanoi, JM Marvel Hotel & Spa is in the city center. O Quan Chuong and Ho Chi Minh Mausoleum are notable landmarks, and travelers looking to shop may want to visit Hanoi Old Town Night Market and Dong Xuan Market. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Hoan Kiem Lake - 11 min walk
  • Dong Xuan Market - 11 min walk
  • Hanoi Opera House - 3 min drive

Getting around

  • Hanoi Railway Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • AHA Cafe - 1 min walk
  • Bún Chả Ngan - 2 min walk
  • Bún Chả Đắc Kim - 2 min walk
  • Thái Đạt - Đồ Nướng Trung Hoa - 2 min walk
  • Xôi bà Thảo - 1 min walk

About this property

JM Marvel Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, JM Marvel Hotel & Spa provides a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe. Treat yourself to a body treatment, a massage, or a facial at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, a 24-hour front desk, and an elevator
  • A front-desk safe, a porter/bellhop, and a reception hall
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All guestrooms at JM Marvel Hotel & Spa feature comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Free babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Body treatments
  • Facials
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

Is JM Marvel Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at JM Marvel Hotel & Spa?

JM Marvel Hotel & Spa doesn't offer parking.

What time is check-in at JM Marvel Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at JM Marvel Hotel & Spa?

Check-out is at noon.

Does JM Marvel Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20.8 per vehicle applies.

Where is JM Marvel Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Vietnam National Tuong Theatre, St. Joseph's Cathedral of Hanoi, and Hanoi Old Town Night Market. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Railway Station is 14 minutes by foot.

JM Marvel Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 494 out of 580 reviews" "
Rating 8 - Good. 63 out of 580 reviews" "
Rating 6 - Okay. 15 out of 580 reviews" "
Rating 4 - Poor. 3 out of 580 reviews" "
Rating 2 - Terrible. 5 out of 580 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gladie

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in May 2024

8/10 Good

Shiqin, Bexley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family room is a bit small. Also the sound proofing could be improved. Staff are all very welcoming and helpful.
Stayed 4 nights in May 2024

10/10 Excellent

Virginie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff! Super helpful and friendly! We had a big problem (visa) and got separated from a family member…so tricky times! They were so helpful organising to solve the problems (getting our suitcases back) and reuniting the family on the onward journey! Fabulous effort! Easy walking distance of night markets and old French quarters.
Stayed 2 nights in May 2024

10/10 Excellent

VISHAL, Mumbai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was easily one of the best I have ever come across..Nice property in the city centre
Stayed 4 nights in May 2024

2/10 Terrible

Rie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
1. They blackmailed me multiple times about how I rated their hotel on their survey. 2. They wanted me to make a payment at the front desk and also wanted me to register my credit card in case of cancellation before I left for Vietnam. I was ready to pay at the front desk when I arrived, but they already took money from my credit card without my approval. 3. I ordered an airport shuttle on the hotel’s website. The driver showed up with shabby clothes with no smile on, only helped with one person’s suitcase and drove with just left hand because he was holding his cellphone talking to somebody the whole time. It was quite scary especially because it was late at night.
Stayed 1 night in May 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the attention to detail at JM Marvel. Would def stay again. Central, very clean and exceptional staff.
Stayed 4 nights in May 2024

10/10 Excellent

Dan Vy

Stayed 1 night in Apr 2024

10/10 Excellent

Lindsay, Warwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, very friendly and helpful. Room is small but comfortable and clean and all you need to rest after the chaos of the Vietnam streets. Breakfast was lovely
Stayed 2 nights in Apr 2024

10/10 Excellent

JOEL RODRIGUEZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Really enjoyed the staff, the level of service and their commitment. Hope to see you all soon again.
Stayed 6 nights in Apr 2024

10/10 Excellent

Steve

Stayed 1 night in Apr 2024