Resorts in China

"Nice big suite room with beautiful city view. Very convenient location for eating, shopping and transportation. Executive club on the 40th floor offers different types of desserts , fruits , coffee and tea . Amazing resolving restaurant on the 41st floor ( high quality and tasty foods , beautiful views )."

"Booked 2 rooms with breakfast included staffs at The reception said booking was made for NO breakfast. Showed them my wotif booking which clearly says ‘Included amenities: Free breakfast’, they didn’t understand the meaning…"

"Very nice stay. The Hotel is perfect for family with young children. They takes care of children’s needs at every aspect. I would definitely come again."

"酒店入住体验非常不错，后院的海滩景色真是叹为观止，难得的美景，自助早餐也好吃，就是假期时间太多，不然还可以多住几晚"

"Room rates are way overpriced for what they offer. I’ve stayed in nicer hotels in Thailand where I received a welcome drink, fruit basket, stocked minibar and more for half the price. None of these things were offered. The food at all outlets is shocking! I wonder if the GM ever eats there? My room was not very clean. Upon entering the room the floor was still wet from cleaning. The swimming pools are nice and location is good near to the beach, but I would not stay here again."

"Everything is good except some services are not exactly as advertised. I see that SPA is open till 2:00AM, but not all advertised spa services are available till 2:00AM. Foot Massage services aren't available when I called at 00:12. "

"The staff Majeed Arif was great enough to help us to change to a better room and provided detail and kind guidance to enjoy the hotel! Big five star to Arif!"

"It is good for a honeymoon couple. Not the family. "

"Underwhelming compared to the likes of Capella, Langham where we are frequent travellers at. Rooms were decent however had mosquitoes on the warmer days we were at. Upgrades were offered at a charge of double the room rate, concierge was unwilling to assist at most times, especially after we declined the hotel tour packages. Won't be staying at six senses again, you can get much better hotels and service for the same price."

"They really pay attention to details "

"There were mosquitoes in the room. Place is overcrowded during breakfast. Very uncomfortable. Definitely not a 4* hotel."

"Wonderful trip with my family of 5 to Sanya. The staff is as amazing and checked on us daily. The food was delicious and New Years Eve did not disappoint. My only recommendation is that they stock the bars with more cold drinks. We had to walk to get sodas that they happened to have. No coke and just a variety of coldish cans of sodas. Otherwise a fabulous trip! "

"The hotel was clean , centrally located. The staff were absolutely amazing "

"Hotel facility is good. We had the room facing the lake which was amazing. Many green surrounding the complex. We booked e executive room and could access the lounge for happy hour and drink. It was pity that the food collection was rather limited. There was not even peanuts available for the cocktail. Rest was perfect; helpful waiters. "

"體驗有點兒兩極，我們訂了兩個房間，一個家庭套房另外一個普通房，家庭套房很漂亮很酷，孩子很開心，但入住的時候櫃檯找不到我們的預定（最後說在備份才找到），浪費了很多時間，另外普通房間晚上很大的機器聲音（最後酒店換了個房間給我們），但冷氣機也是比較大聲的"

"Absolutely beautiful hotel. In China 5 star doesn’t always mean 5 star but this resort was absolutely clean, modern, and beautiful. We only stayed here for 1 night on a road trip from Haikou to Sanya and it was one of our favorite resorts."

"We wanted to experience Haitong Bay and had moved to Sofitel from a XiaoDong Bay hotel. Sofitel is definitly a superbly designed property and has some nice touches - kids pools, warm water pools, large lap pools, activity pools and a huge variety of places to lay, sit, rest, nest, swing outdoors. They gym was good, but it could have used a few more machines. I noticed they had a pole, for dancing! Staff were good, but sometimes could have been more proactive. My major complaint is the...

"Rooms were very clean & well appointed. Large variety to choose from for Breakfast. Staff were helpful although struggled with English a little. Nothing to do downstairs as building was still being developed & was unfinished"

"Limited services and support and some obvious cost cutting measures in place."

"Hotel is dated and needs a refurbishment. The addition of a heat pool would allow for winter swimming like at other hotels in Sanya. Restaurants were limited in selection and tired. Location seemed away from the any other decent off-site dining so overall not a great location if you are looking for a winter retreat. "